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Who's fault after boiler leak ?

Hoops2000 · 2014-11-21 18:49:17

Hi All Would appreciate some advice if anyone has it. We have an annual boiler maintenance contract with one of the major suppliers Home Energy Services. Our boiler developed a fault and required a new part that was not covered by the contract. We agreed to pay the additional costs of the the part and fitting. The part was…

Comments

fred7777 Posts: 677 Forumite

24 November 2014 at 1:57PM

Can I ask where the o-ring was and who told you it was faulty?

In my experience O-rings don't fail in use if they are in good condition when fitted and fitted correctly. Therefore depending on where it was and how it is used the fault in the o-ring could easily have been caused by poor fitting.

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