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Praise for Sureflap (microchip catflap)

dollywops Posts: 1,736 Forumite

21 November 2014 at 1:36PM in Praise, vent & warnings

The catflap has been permanently open for a few days now. I telephoned Sureflap on Wednesday afternoon to see what advice they could offer.

Lovely lady asked me to check to see if the motor was making a noise when I pressed a button on the inside of the equipment. Whilst she could hear Benji purring (he was assisting), we could not hear the motor running. She said she would send out a completely new unit, which I have just received.

Benji has been using this for over 4 years and I really thought we would have to pay for a new one.

Well done Sureflap

This discussion has been closed.

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Praise for Sureflap (microchip catflap)

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