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James50
James50 Posts: 5 Forumite
edited 17 January 2015 at 3:48PM in Consumer rights
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Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 21 November 2014 at 12:21AM
    James50 wrote: »
    I bought a keyboard and mouse from Amazon 3 weeks ago, the keyboard sometimes misses a letter and the battery in the mouse which is supposed to last at least 3 months needed replaced after 3 weeks.

    I am going to contact Amazon about returning it but I threw away the packaging.
    Do I need it to return the keyboard and mouse?
    If the goods are faulty, then no you do not need the original packaging.

    Might it be easier to just replace the batteries? After all, they are consumables.


    Quoted the Original Post in case it vanishes too. ;)
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