PC World Service

bigears2004

I have just then been to PC world Ipswich and recieved the most poor service ever. I reserved a Sound Blaster Sound Card for store pick up, on the website it showed as in stock. When I arrived I went to the upgrades and services desk with the confirmation paper. The boy at the desk went to the sound cards to find that the card I wanted was not there, nor was there a gap or price tag where it should have been. The boy then went on his computer for around 25 minutes. He then, finally said they had 16 cards but didn't know where they were. I then asked to see the manager and after shouting at him, I finally got him to give off his backside in his office to go around the back and... after 30 seconds he came back with the card in his hand. Why couldn't the boy who was a trainee just ask for some help in the first place. I then asked if I was going to get anything (discount) for my trouble and wasted time and was told I can only have it at the web price.

Altarf

Shouting at the manager, then asking for a discount - I can see why that wouldn't work.

mandi

PC world are PATHETIC!!! i PICKED UP A pc from the Carlisle branch last year.. ( not mine I would like to add, because they rip you off for everything and anything) Anyway when I say I picked it up, I meant that I went to collect it, I couldnt actually pick it up and take it to my car because at the time I had a back injury, so I asked the ever NOT so helpful member of staff if he could take it to my car for me... You would think id asked him to cut off his right arm and feed it to the lions with the look he gave me!!!... havent been back since