re-tesco using i-pad

joe134

Hi guys, I use my i-pad now purely for banking.
I have no trouble with the numerous banks I have accounts with, EXCEPT, Tesco;
For some reason, Tesco will not recognise my i-pad, even though I tick the box, remember this computer.
I then have to generate a OTC to log in with phone.
Not a big deal, at least It's secure, but, a bother.
Has anyone else had this trouble.
Tesco say they have trouble with it.HISTORY.?
I use Safari browser, Google seems to take ages.
Have not put Chrome on my i-pad::

Steve_xx

Maybe your browser is set to clear cookies when you switch it off?


Here's the Tesco spiel:


Question:



Why don't you recognise my computer?



Answer:



As an additional security measure, we store a small security token on your computer or mobile device which lets us recognise it when you log in to Online Banking. We don't store any private or personal information about you or your accounts.
There are a few reasons why the token may not be on your computer or mobile device:

• You didn't ask us to recognise your computer when you registered for Online Banking or when you changed your login details
• You're using a computer or mobile device that you've not asked us to recognise before
• You've deleted your browsing history. This removes the token from your computer or mobile device
• Your security software has stopped us storing or has removed the token on your computer or mobile device

Fruit_and_Nut_Case

joe134 wrote: »

Hi guys, I use my i-pad now purely for banking.
I have no trouble with the numerous banks I have accounts with, EXCEPT, Tesco;
For some reason, Tesco will not recognise my i-pad, even though I tick the box, remember this computer.
I then have to generate a OTC to log in with phone.
Not a big deal, at least It's secure, but, a bother.
Has anyone else had this trouble.
Tesco say they have trouble with it.HISTORY.?
I use Safari browser, Google seems to take ages.
Have not put Chrome on my i-pad::

Have you tried using the Tesco Banking App instead? That works fine for me.

joe134

Fruit_and_Nut_Case wrote: »

Have you tried using the Tesco Banking App instead? That works fine for me.

Thanks for replies;
I'm not a lover of Apps, but worth a shot.Does it give you all the facilities that normal login does via browser ?
Haven't cleared History.or cookies.and always ask it to remember this computer
It's the only bank that does it.?
Tesco said I-pad clears history when closed,I don't think so, but, I could be wrong ?:beer:

Fruit_and_Nut_Case

I must admit that I prefer using Firefox on my desktop PC rather than the app. It may just be that the bigger screen makes it more comfortable for me. The app is fine for checking balances; I haven't used it for anything else but all the functionality appears to be there.

One potential drawback is the reduced security when logging in. Only a 5-figure code needed rather than two-from-six plus your password via a browser. This seems to be typical of banking apps, though.

joe134

Fruit_and_Nut_Case wrote: »

I must admit that I prefer using Firefox on my desktop PC rather than the app. It may just be that the bigger screen makes it more comfortable for me. The app is fine for checking balances; I haven't used it for anything else but all the functionality appears to be there.

One potential drawback is the reduced security when logging in. Only a 5-figure code needed rather than two-from-six plus your password via a browser. This seems to be typical of banking apps, though.

That's why I prefer proper browser login, more secure.
I prefer my PC, but, I never bank on it now since it was hacked, hence the I-pad.Lost faith in it, PC, even though It's showing all clean.Just surf and general use on it, but anything secure, password related NO.
Better safe than sorry.:beer:
Thinking of another PC.
Don't like I-pad , only for banking, like you, screen too small.easy to press wrong digit;;;;;done it before.
I move money around all the time.

Steve_xx

joe134 wrote: »

That's why I prefer proper browser login, more secure.
I prefer my PC, but, I never bank on it now since it was hacked, hence the I-pad.Lost faith in it, PC, even though It's showing all clean.Just surf and general use on it, but anything secure, password related NO.
Better safe than sorry.:beer:
Thinking of another PC.
Don't like I-pad , only for banking, like you, screen too small.easy to press wrong digit;;;;;done it before.
I move money around all the time.

Agree with you in that it's too easy to make mistakes in banking when using tablets. I prefer to use the pc for banking and hacking is a real worry. I suspect that there's more hacking goes on than is revealed.

joe134

Steve_xx wrote: »

Agree with you in that it's too easy to make mistakes in banking when using tablets. I prefer to use the pc for banking and hacking is a real worry. I suspect that there's more hacking goes on than is revealed.

Hi Steve, when you've had PC hacked, you never trust it again.
I'm pretty savvie tech wise, BUT, a novice compared to Hackers.
I'm forever cleaning, checking PC,complete wipe several times, but, there's always that doubt.
B/MID stopped my A/c, until I jumped through hoops,hacked, but, they never said what it was.
I don't like Rapport, but, got it on, and every week my report says wrong IP address for Santander.
I never go to Santander on PC, only I-PAD.?

That's only one of the doubts that it's still compromised.?
Too many cards on the Mantle shelf now;;:rotfl:
paranoid about security.

sofiar

I would try installing a different browser and clearing cookies and history on current browser

Steve_xx

joe134 wrote: »

Hi Steve, when you've had PC hacked, you never trust it again.
I'm pretty savvie tech wise, BUT, a novice compared to Hackers.
I'm forever cleaning, checking PC,complete wipe several times, but, there's always that doubt.
B/MID stopped my A/c, until I jumped through hoops,hacked, but, they never said what it was.
I don't like Rapport, but, got it on, and every week my report says wrong IP address for Santander.
I never go to Santander on PC, only I-PAD.?

That's only one of the doubts that it's still compromised.?
Too many cards on the Mantle shelf now;;:rotfl:
paranoid about security.

Yes I've heard people saying they're not keen on Rapport for whatever reason. I use Kaspersky Safe Money at the moment. Like most, I'm unsure of what it actually does but I'm assuming that it does some sort of super encryption. But still I worry about all this.

joe134

sofiar wrote: »

I would try installing a different browser and clearing cookies and history on current browser

I have 3 browsers on, Safari and Google, Yahoo, Safari is the one I use, because Google,( not Chrome) takes ages on, can try Yahoo.?
Can you download Chrome to I-pad.NOT APP;;That's what I use on PC.?

EDIT;;Just tried Google.Faster, BUT," Do not recognise this computer".?
OTC.;;;will try it, see if it stores browser cookie?