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Help on dispute & Ebay info

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I sold a item weeks ago, and the buyer is just trying to be funny, i have sent them my address 3 times now and they are saying they have not recieved it,

I was just wondering if you send emails through the ebay webpage would they get stored for ebay to see there self or not,

Also howlong would a dispute normally take i never have no problems with anyone on ebay, as i do most of my transactions though paypal,

Theres always one :confused:

Thanks
UPDATED: 12/11/2007: Tesco's: 460 Points, Boot's: £8.90, Bank Charges: £266, Ciao: £7.60, Valued Opinions: £2.50, Mum's Opinions: £5.50, LightSpeed: 1005 Points, Ipoints: 1452 Points, PigBack: £23.20, Consumer Pulse: 30500 x 16 Vouchers, CashBack Site: £2.50, PinkCashback: £23.70, BritishRewards: £2.87, Test&Vote: 42567 Points

Comments

  • RFW
    RFW Posts: 10,384 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It is possible that the buyer hasn't received emails, spam filters, etc blocking emails going through, especially on AOL accounts. Try contacting them by phone. Go to "Advanced search" and there's a link for find contact details, you need buyer's user id and item number. Phone them with your address and payment details, also let them know they can get payment details by going through checkout on the item page.

    You can open an unpaid item dispute 7 days after the end of the transaction.
    .
  • debnlee_2
    debnlee_2 Posts: 168 Forumite
    if you go on your ebay page and go on your messages, go on messages sent and the messages you sent will be on there and dated.
  • ClaireDares
    ClaireDares Posts: 217 Forumite
    I understand what you are saying about they may not of recieved the emails, but its funny how they can reply to my other emails i have sent them,
    UPDATED: 12/11/2007: Tesco's: 460 Points, Boot's: £8.90, Bank Charges: £266, Ciao: £7.60, Valued Opinions: £2.50, Mum's Opinions: £5.50, LightSpeed: 1005 Points, Ipoints: 1452 Points, PigBack: £23.20, Consumer Pulse: 30500 x 16 Vouchers, CashBack Site: £2.50, PinkCashback: £23.70, BritishRewards: £2.87, Test&Vote: 42567 Points
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    They can't pretend they can't see messages in the dispute console.


    Muhahahahahha.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • ClaireDares
    ClaireDares Posts: 217 Forumite
    Lol, Yep done this and guess what no response,

    Why do people bother bidding if they dont wish to buy it dont make sence to me
    UPDATED: 12/11/2007: Tesco's: 460 Points, Boot's: £8.90, Bank Charges: £266, Ciao: £7.60, Valued Opinions: £2.50, Mum's Opinions: £5.50, LightSpeed: 1005 Points, Ipoints: 1452 Points, PigBack: £23.20, Consumer Pulse: 30500 x 16 Vouchers, CashBack Site: £2.50, PinkCashback: £23.70, BritishRewards: £2.87, Test&Vote: 42567 Points
  • soolin
    soolin Posts: 74,035 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Lol, Yep done this and guess what no response,

    Why do people bother bidding if they dont wish to buy it dont make sence to me

    Sometimes I just want to contact the buyer and say ???

    I had one a couple of months ago, perfect feedback just over 100+ in total, bought lots of baby clothes , toys and small nick nacks and just went completely quiet on me. By the time I got to close my NPB they were suspended, but still no neg feedback showing. I have to say I was very worried that something dreadful had happened..but of course I'll never know.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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