Threatened with bailiffs for energy never used!

longwalks1

I went to my parents and had 2 letters there from First:Utility for overdue £114.60 for electricity. I've never used them, or ever had post go to my parents as I moved out 10 years ago. It was actually addressed to number 5, not number 1 in my parents street (Parents live at number 1). The neighbours who we know, kindly popped it through my parents door for me

I tried their contact number this morning at 6am from work (was worried its a spoof company with a premium rate number), has anyone else had this?

I'm certainly not going to pay it, but concerned someone may be using my details, or is First:Utility trying their luck?

any help or advice greatly appreciated, I've tried calling them several times and given up after waiting between 15-20 minutes each time. Getting concerned as now had another letter, still to number 5, threatening me with bailiffs for the outstanding balance..


Please help

powerful_Rogue

britishboy wrote: »

I went to my parents and had 2 letters there from First:Utility for overdue £114.60 for electricity. I've never used them, or ever had post go to my parents as I moved out 10 years ago. It was actually addressed to number 5, not number 1 in my parents street (Parents live at number 1). The neighbours who we know, kindly popped it through my parents door for me

I tried their contact number this morning at 6am from work (was worried its a spoof company with a premium rate number), has anyone else had this?

I'm certainly not going to pay it, but concerned someone may be using my details, or is First:Utility trying their luck?

any help or advice greatly appreciated, I've tried calling them several times and given up after waiting between 15-20 minutes each time. Getting concerned as now had another letter, still to number 5, threatening me with bailiffs for the outstanding balance..


Please help

First step, regardless of whether you get bored or not, is to contact First:Utility.

Second step would be to get a copy of your credit report to see if you have been a victim of identity theft.

longwalks1

Thanks Rogue
I been using creditexpert the last 6 months to monitor clearing debt and credit cards in prep for applying for a new mortgage (which I got) and no alerts on being cloned or identity theft, so guess ill have to hold on, and on, and on, and on til they pick up


Frustrating having just moved, and no landline, and poor mobile reception in my new area

bod1467

First Utility (First:Utility)
0845 215 5000
01926 320700
0800 0115167
Customer Services and Sales

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