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FurnitureUK.co.uk - Fraudulent behaviour
JonathanM
Posts: 6 Forumite
Issuing bouncing cheques, huge delays in delivery, misrepresenting products on their website & refusal to reply to customers' concerns are all complaints by over 55 customers posting on the internet.
I received a misdescribed item - dark grey stained wood, described as "golden" pine & with a matching photo. I asked for a refund, and then heard nothing from them until making representations against them 2 weeks later. Then they sent me a blatantly lying email saying they haven't received anything from me. But I had sent a further email & 3 letters. Apparently this is a reported trend with this company - to not reply when the customer has a problem with their service.
I'd be grateful to know about any other users' difficulties with them.
I received a misdescribed item - dark grey stained wood, described as "golden" pine & with a matching photo. I asked for a refund, and then heard nothing from them until making representations against them 2 weeks later. Then they sent me a blatantly lying email saying they haven't received anything from me. But I had sent a further email & 3 letters. Apparently this is a reported trend with this company - to not reply when the customer has a problem with their service.
I'd be grateful to know about any other users' difficulties with them.
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