Banging pipes after new boiler? Desperate

cam101 · 15 November 2014 at 8:38AM

Hi,

We bought our house in March and had major works before moving in in May. We had lots of electrical work and a new combi boiler and new radiators/heated towel rails throughout. The plumbing cost £3400.

We did a test run of heating to check all radiators warmed up but due to time of year it then stayed off all summer. Fast forward to October and there are loud banging noises coming from under the upstairs floors whenever the heating is on. It's loud enough that it wakes us up in the morning, my 2yr old says "noisy" as it's worst in his room.

It's driving me insane, I've debated whether I can put up with it but it's too bad. The plumber has been back once to check all the trvs are installed correctly (one was backwards, he swapped it round but it's made no difference)

I texted him a week ago and I'm still waiting for a reply. Where do we stand? I know he had floorboards up during the work, so should have checked pipes were all secured down I guess? Problem is, now we have carpets fitted and all of our furniture down.

I'm fearing massive upheaval, not to mention further cost to get this sorted. Would home insurance help? We have home emergency cover too. I feel like he should sort it as we paid him £3400 but fixing down pipes wasn't in his quote- it was new boiler, radiators and towel rails.

Please help me, it woke us all up again today and I'm so miserable about it. :-(

Plumber90 · 15 November 2014 at 1:35PM

If it is new pipes that he installed banging then it is his problem to sort it.

jcb208 · 15 November 2014 at 2:11PM

If its the old pipes banging it proberby done it before the new boiler was installed usually due to pipework being to tight against joists and expanding and contracting.No chance of insurance sorting the problem out