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Experian Credit Reference Agency - Why multiple searches by some companies?

I have checked my Experian credit score and it is pretty healthy which I'm pleased about.

But in the report, where it shows previous credit searches that have been carried out, there are some things I don't understand.

For example, I applied to Screwfix Ltd for a credit account. They checked my credit score at Experian (as one would expect), but I have FOUR separate searches listed, instead of one.

They are all from Screwfix on 15th February 2014. So why are there seemingly four searches instead of one? Surely this will impact my credit score?

Thanks in advance for any help.
Andy

Comments

  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi Mcdonella

    A company may sometimes conduct a "soft" search, also known as an "unrecorded" search before a full search and offer of credit. This could be to give a quote before and actual offer or to confirm your ID.

    The soft search cannot be seen by lenders and would not have an impact on your credit worthiness.

    However 4 searches does sound excessive, unless they were considering you for different products.

    I would be happy to take a look at these searches for you, [EMAIL="uksocialsupport@experian.com"]email[/EMAIL] your details to me and I can get them checked.

    Regards
    Neil
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
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