Ripped off by Homeserve

Pincher

HomeServe_company_representative wrote: »

Hi Pincher,

I have just seen your post and I'm sorry to hear that you are unhappy with HomeServe.

If there is anything you would like to discuss in further detail regarding any concerns you have regarding HomeServe, please contact us and we would be happy to help.

Our contact details can be located on our profile page.

Kind regards

Jackie
Here To Help Team
HomeServe

Not unhappy at all, just scared by all the horror stories.

Would you believe that I am a landlord too, and annual service plus safety certificate is exactly I keep an eye out for.

I have a house with three gas appliances, which I get done by a Gas Safe engineer for around £150 a year, service and certificate.
If there was indeed peach of mind for £200 a year, it would be very good value for money, but it is also obvious that at £550 a year, I could replace the boiler every five years, getting five year plus warranty on the new boiler each time.

I am interested in hearing the justification for the £550 premium, which merely confirms all the other profiteering practices that Homeserve appear to excel in.

System

I pay £174 per year to a local company. There have just offered renewal at the same price as last year even though I had 2 service visits last year for a leaking pump. The engineer even topped up the anti-corrosion inhibitor. He is also certified to work on unvented hot water systems.