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missing offer letters

I am currently fighting RBS. I have been told that 2 offer letters have ben sent however I have not recieved any of them. The first was sent on 19th June and second on 5th July. When I telephoned they say all they can do is send out another letter. Has anyone else had this problem.

Comments

  • 3princes
    3princes Posts: 81 Forumite
    Hi,ask them to send your letter by recorded delivery,then you can be sure to get it,(one lost letter could have happened but i doubt 2 have genuinely been lost),if they're not prepared to do this,tell them you will either continue with your claim through the fo or court,see what happens then! Goodluck
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