Who here sells on Amazon? Looking for advice

bxboards

Do you get more sales than eBay? And how do you find it for being user friendly?



I get less sales, Amazon is around 10% for me.

Reason is the fees are very high, some categories take 25% (not my category) so I need to be priced higher on Amazon. My major Ebay fee category is also 'capped' on Ebay so as I need to increase Amazon prices, this does obviously mean lower sales.

Nevertheless it's worth using, as Amazon buyers are definately higher calibre - you won't get as many 'item not received' claims' as you don't have Amazon practucically encouraging buyers to make claims as 'Tony' does on Ebay.

I would say use it and see how it goes.

Don't try to compete on price though, if you offer good service you don't need to be the cheapest as long as you are on the first page.

RFW

bxboards wrote: »

That depends on your account - I can do daily disbursements. I can sell an item, mark as dispatched and withdraw 1 minute later, with the funds hitting my account 2 full working days later (used to be around 5 until recently)

I was assuming OP would have a merchant account. The fees are considerably higher for personal accounts where you can withdraw (almost) when you like.

My disbursements usually arrive on a Thursday having been released on a Sunday. I have heard of people getting earlier but have only had them appear later! Some banks do work quicker, not sure which, I only know NatWest are slower.

RFW

bxboards wrote: »

Don't try to compete on price though, if you offer good service you don't need to be the cheapest as long as you are on the first page.

That really depends what you're selling. Some items aren't worth shopping around sellers for, if it's in the buy box they buy that item. On media items (and some others) buyers may scroll through the sellers and see who looks the best.

RFW

bxboards wrote: »

Reason is the fees are very high, some categories take 25% (not my category) so I need to be priced higher on Amazon. My major Ebay fee category is also 'capped' on Ebay so as I need to increase Amazon prices, this does obviously mean lower sales.

On merchant/business accounts most of the fees on Ebay and Amazon are pretty much the same.

mrs_sparrow

Many thanks, all of this info is really helpful, thank you, and I appreciate the time everyone has taken into replying. Moving eo another 'outlet' is always such a hard move when you have been 'comfortable' for so long.

Ebay have turned me on, so it seems, I am off the naughty step with 3 sales in an hour. Drinks on me....????

pearl123

I sell on both amazon and ebay. I don't run into half the problems with customers on amazon. Ebay seems to be one long headache!

bxboards

RFW wrote: »

On merchant/business accounts most of the fees on Ebay and Amazon are pretty much the same.

'Most' may or may not be true, but can be significant and is not to be dismissed.

In one category, I have an Ebay fee cap of 10 pounds max, whereas on Amazon the fee is 15% uncapped. So for a 1000 pound item, my Amazon fees are over 100 more than the Ebay fee. I run a sales spreadsheet, and very often I'm finding even for mid-price items (200 to 400) I'm paying 30 to 40 more in Amazon fees vs the Ebay fee.

RFW

pearl123 wrote: »

I sell on both amazon and ebay. I don't run into half the problems with customers on amazon. Ebay seems to be one long headache!

This is also true. Amazon customers can be a little more fussy on occasion though. I also get a lot more titled people on Amazon, from Lords and Ladies to Professors, Reverends and lowly doctors. There's probably a good percentage of Amazon buyers who never look at Ebay (less so the other way round).

Another advantage for Amazon is that it usually works:p

bxboards

RFW wrote: »

I also get a lot more titled people on Amazon, from Lords and Ladies to Professors, Reverends and lowly doctors.

I've noticed the same, most of my Ebay customers all write in lower case and are have ludicrous names like 'tyler' (no capital letters naturally)

celestius

bxboards wrote: »

I've noticed the same, most of my Ebay customers all write in lower case and are have ludicrous names like 'tyler' (no capital letters naturally)

I just had a INR case in Paypal from an Ebay customer, her email address is satansdescendant@... :rotfl:

That's the 2nd one this week in Paypal, and cases in Ebay are stacking up as well! Is it the season?!