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Sold my iPhone!

Hi all,

Just after a little bit of advice! I sold my iPhone roughly six weeks ago for £180.00. I wrote an original advert stating the phone was unlocked and I was looking for £220.00. Because I had bought the phone unlocked I presumed that it would always be unlocked, but now I understand that I would have locked it when I put my SIM in it. Anyway, a girl contacted me asking if I would accept £200 to which I agreed and they arranged to collect the phone. They looked at the phone and said it was 'scratched' so they wanted to deduct £20.00 so eventually I accepted £180.00. Roughly a week later the girl contacts me and says that the phone isn't unlocked and begins threatening and swearing at me. Phoned Vodafone and they said it was unlocked, I told the girl what they said and she left me alone. Shortly after she begins threatening me again so I contacted Vodafone again and they said without me having the phone and a sim in it there's nothing they can do. Now if she hadn't been so rude I would have gladly refunded her however the fact that's she threatened to come to my house to get her 'f**king money back' puts me off seeing her to be honest. It's been weeks since I've heard from her and now today it's apparently cost her £45.00 to unlock (it's £19.99 on Vodafone website) and she's taking me to a small claims court! Where do I stand with this? I'm now in a position where I can't give her a refund and I cannot afford court costs!

Comments

  • pitkin2020
    pitkin2020 Posts: 4,029 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If the phone was actually unlocked then its unlocked and can not be locked again by putting another sim in it. You really need written proof from voadfone stating that the phone was unlocked, ideally with IMEI number of the phone on it, that would be your proof of the phone you sold aswell hopefully.
    She would need to provide a receipt showing the phone has been unlocked and its IMEI number.

    She is probably just threatening you with small claims court to make you pay out TBH but you wont know until you get it through the post
    Everyones opinion is the most important.....no wonder nothing is ever agreed on.
  • pinkshoes
    pinkshoes Posts: 20,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Either defend the claim with proof from vodafone saying it was unlocked, or offer her a full refund of £180 if she returns the phone in the condition she bought.

    Or you could say that vodafone do unlocking for £20, so as you already gave her £20 on purchase, this will cover it.

    You need to show that you have been reasonable.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • prowla
    prowla Posts: 14,101 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think there are two "unlocks" for an iPhone:

    1. Unlocked forever, no matter how many different SIMs you put in.
    2. Unlocked until the next activation, so that it gets locked to the network of whichever SIM you next use in it.
  • pitkin2020
    pitkin2020 Posts: 4,029 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    prowla wrote: »
    I think there are two "unlocks" for an iPhone:

    1. Unlocked forever, no matter how many different SIMs you put in.
    2. Unlocked until the next activation, so that it gets locked to the network of whichever SIM you next use in it.

    Once a network lock has been removed no network can put the lock back on, the only lock they could do a second time would be an IMEI block which would lock the phone completely making unusable and they would only be able to do that if it was reported as stolen
    Everyones opinion is the most important.....no wonder nothing is ever agreed on.
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