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transfer times for stocks+shares ISA?

Hi,


Can anybody advise if the 30 day window for transfer of stocks and share ISA's is actually just a guide or a legal time frame?
I requested such a transfer early in September and November has still not seen a completion, even though there is nothing complicated with the portfolio (one share type, blue chip British company).
The fault seems to be with the transferring out company and they have admitted several weeks back that this has fallen short of their standards, but still has not been resolved.
Before I contact the ombudsman I thought I would ask if this a common problem.


Thanks.

Comments

  • badger09
    badger09 Posts: 11,452 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi,


    Can anybody advise if the 30 day window for transfer of stocks and share ISA's is actually just a guide or a legal time frame?
    I requested such a transfer early in September and November has still not seen a completion, even though there is nothing complicated with the portfolio (one share type, blue chip British company).
    The fault seems to be with the transferring out company and they have admitted several weeks back that this has fallen short of their standards, but still has not been resolved.
    Before I contact the ombudsman I thought I would ask if this a common problem.


    Thanks.

    Its a guideline.

    There are several very long threads detailing delays in S&S transfers. Some have taken more than 7 months :eek:.
  • le_loup
    le_loup Posts: 4,047 Forumite
    Many problems. See the threads on this forum for details.
    Who are the parties concerned? We may be able to give more specific help.
  • My own transfer took seven months. 😩
  • I have done a few recently shortest c4 months longest has taken 8 months and isn't yet complete - now have complaints with FOS.

    All I can recommend is keep chasing, keep notes of who you have spoken to when and chase every time they miss deadlines.

    Unfortunately the Financial Services industry seems to be living in the last century
  • dunstonh
    dunstonh Posts: 118,439 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Most S&S transfers (cash transfer) take no more than a week. If you use the re-registration method, it can take months depending on the fund house/registrar.
    I requested such a transfer early in September and November has still not seen a completion
    Did you use the transfer method or the re-registration method?
    Before I contact the ombudsman I thought I would ask if this a common problem.

    You cant use the ombudsman without complaining to the company first.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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