TSB - being unreasonable or not

societys_child

It was an honest mistake, I had funds in linked savings account that I would normally transfer across, yet forgot on this occasion

Unfortunately, they don't have a crystal ball, also the computer system just sees the transactions and applies the charge, it's nothing personal. Anyhow they've given you it back . . .

Game_Over

Frontera2 wrote: »

It was an honest mistake, I had funds in linked savings account that I would normally transfer across, yet forgot on this occasion - it was a very busy week!

Some mistake!

Since TSB pay 5% interest on their current account up to £2k, it surely is a mistake not to take maximum advantage of this by having your money languishing in a linked TSB savings account which only pays what? 0.2% - 2%?

:cool:

dave030445

They are totally in the wrong, that's why they refunded you.

jonesMUFCforever

AFAIK save the change will only take place if the account stays in credit.
So that particular transaction and the D/D did not happen the same day and is a red herring.


OP what was the D/D for? Take care that the recipient do not charge you for non payment which could affect future credit applications.