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First direct - what's the real deal?

Hi - anyone recently switched to First Direct?

I am thinking of switching, but I am not clear what they are offering exactly. The £125 credit looks a good start, but I notice that the account starts charging £10 a month after 6 months and I am not sure what I am getting for that. The 'More Features' information describes 'First Directory', which looks a good package, but then goes on say that it costs £15 per month. This implies it's not part of the First Account features, but an add on, so presumably you could be paying £25 / month, which seems quite steep, or you pay £10 a month for no additional benefits. Have I read this right?

Many thanks.
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Comments

  • badger09
    badger09 Posts: 11,814 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Eco-aware wrote: »
    Hi - anyone recently switched to First Direct?

    I am thinking of switching, but I am not clear what they are offering exactly. The £125 credit looks a good start, but I notice that the account starts charging £10 a month after 6 months and I am not sure what I am getting for that. The 'More Features' information describes 'First Directory', which looks a good package, but then goes on say that it costs £15 per month. This implies it's not part of the First Account features, but an add on, so presumably you could be paying £25 / month, which seems quite steep, or you pay £10 a month for no additional benefits. Have I read this right?

    Many thanks.


    I have recently switched to First Direct - for both the £125 incentive and access to the 6% Regular Saver.

    The initial application hit several 'system errors' as did the Regular Saver application :(, however, the switch was error free.

    You can avoid the £10 pm fee, which if I remember correctly, is not charged for the 1st 6 months anyway, by opening another 'qualifying' savings account. The Regular Saver, is not a qualifying product but there are others which although paying poor rates, will exempt you from the monthly account fee.

    I haven't looked at the packaged account as it is of no interest (excuse pun :p) to me.

    HTH
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    http://www3.firstdirect.com/assets/pdf/rates-and-charges.pdf


    See page 10 (of 15)..."Banking Fee Waivers"


    In short, open a qualifying savings account* and they'll waive the fee.


    * Excludes their regular saver, which is what many people seem to go to FD for (along with the switching incentive).
  • Ed-1
    Ed-1 Posts: 4,024 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Eco-aware wrote: »
    Hi - anyone recently switched to First Direct?

    I am thinking of switching, but I am not clear what they are offering exactly. The £125 credit looks a good start, but I notice that the account starts charging £10 a month after 6 months and I am not sure what I am getting for that. The 'More Features' information describes 'First Directory', which looks a good package, but then goes on say that it costs £15 per month. This implies it's not part of the First Account features, but an add on, so presumably you could be paying £25 / month, which seems quite steep, or you pay £10 a month for no additional benefits. Have I read this right?

    Many thanks.

    Having a 1st Account gives you access to a 6% regular saver in which you can pay £300 per month. The £10 fee for the account is waived if you hold an e-Saver (with £1 in it) or pay in at least £1000 per month.
  • Thanks, that is helpful - it does look a good deal then! Hope i can make the application without hitches badger09!
  • badger09
    badger09 Posts: 11,814 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Eco-aware wrote: »
    Thanks, that is helpful - it does look a good deal then! Hope i can make the application without hitches badger09!

    Fingers crossed for you. Don't be lulled into a false sense of security though. If things don't happen exactly as you expect them to - get on the phone!

    Their CS is their USP, so make use of it if you need to ;)
  • dougzz
    dougzz Posts: 39 Forumite
    The incentive would seem to be £100, and is dependant on switching your 'income' of at least £1000 per month to them.
    Am I missing something or has the offer changed.
    Also, I notice it says if you have not tried them before, I had a FD account maybe 15 years ago, but have not moved in that time, likely they'll be aware I've been a customer before?
  • badger09
    badger09 Posts: 11,814 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dougzz wrote: »
    The incentive would seem to be £100, and is dependant on switching your 'income' of at least £1000 per month to them.
    Am I missing something or has the offer changed.
    Also, I notice it says if you have not tried them before, I had a FD account maybe 15 years ago, but have not moved in that time, likely they'll be aware I've been a customer before?

    http://www.moneysavingexpert.com/banking/compare-best-bank-accounts?_ga=1.110139909.1653524343.1415444110#firstdirect

    I don't know if that offer is still available.

    You do need to switch a current account to qualify for the switching bonus, and pay in at least £1000.

    As you have had a FD account in the past, you won't qualify for any switching bonus under their current T&C. Apparently they have a very long memory ;)
  • sai5
    sai5 Posts: 34 Forumite
    Hi,

    FD is going to end the offer £125 tomorrow i.e 5th Dec. Actually I planned to open FD in Feb because recently I have opened two current accounts. One of them I am going to use it to switch with Co-op and then to stick with FD.

    So my question is if I try to open FD account tomorrow can I wait till Feb and then switch. Will I get the incentive after £1000 pounds.

    Please provide the necessary information.

    Thank You
  • Steve_xx
    Steve_xx Posts: 7,008 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sai5 wrote: »
    Hi,

    FD is going to end the offer £125 tomorrow i.e 5th Dec. Actually I planned to open FD in Feb because recently I have opened two current accounts. One of them I am going to use it to switch with Co-op and then to stick with FD.

    So my question is if I try to open FD account tomorrow can I wait till Feb and then switch. Will I get the incentive after £1000 pounds.

    Please provide the necessary information.

    Thank You
    You have to switch within 3 months of opening the account.
  • sai5
    sai5 Posts: 34 Forumite
    Steve_xx wrote: »
    You have to switch within 3 months of opening the account.

    What about this £1000 pounds do I have to transfer every month or only once after switching.

    Thank You
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