How long would you wait for payment of items?

linni

I'm new to Ebay and a buyer has won 3 items from me and not paid for them. How long should I give them to pay? It's about £150 now and they are still bidding on more items. Should I block them and if I do can they leave me bad feedback?

campdave

If they are bidding on more of your items, they will likely be assuming they will be able to combine postage.

A friendly message asking if they could drop you a line when they're done so you can send a combined invoice might put your mind at rest.

If they're bidding on other items, if I were a buyer, I would find it odd to be pestered for items I've won when I was bidding on other items of yours.

You have plenty of time to open a NPB case and get your fees refunded in the unlikely event they don't pay.

RainbowDrops

As campdave says, it's best to drop them a message to organised combined postage.
How long has it been since they bought the first items?


And just to flip to a paranoid angle, are they possibly a competitor trying to secure your items?

densol_2

How long are we talking ?
Do you offer combined postage ?
What are the items ? Are they high risk phones etc ?

I sell plus size clothing and offer combined - so people tend to bid over a couple of days then get an invoice at the end. But that's relatively low value items ( £10 or so )

I have to say your buyer would make me nervous!

Send a nice little message noting the wins and the current bidding and ask if they plan to pay all at once ?

Check their feedback - received and given very carefully - how long they been a member ?

If you don't get a response within say 24 hours - I'd open a non paid case and also block the buyer

linni

Thanks for your replies. It isn't anything to do with combined postage. The bids were totally separate and on different days. I only realised when I was writing the postage label. The items are clothing and were packed separately.

I sent a polite message asking when they would be paying for the items (1&2) and they replied saying 'Tuesday' but I didn't receive payment. In the meantime they bid on a 3rd item. I've heard nothing at all from the buyer.

Trouble is, I might not sell at all, or get such a good bid, if I have to re-list the items. People might think there is something wrong with the items.

It was at the weekend so only a few days, but when should I start to do something about it?

I am trying to read all the Ebay guides & help but there is so much of it!

linni

I'd open a non paid case and also block the buyer

If I do this, will they know? Because they would be less likely to pay.

I'm a little disappointed, I just thought I'd have a clear out of stuff we haven't worn. All the other buyers paid immediately.

densol_2

linni wrote: »

If I do this, will they know? Because they would be less likely to pay.

I'm a little disappointed, I just thought I'd have a clear out of stuff we haven't worn. All the other buyers paid immediately.

Yes they would - and thinking about it more they might then pay for what they have and then give bad feedback. I do find that people either pay for my stuff within 24 hours or they never do ( unless they message me first and let me know )

I've only had a couple of people pay after I started the non payment case. If you start the case they either pay or you close it after 8 days and u get your fees returned.

If they said they will pay Tues gone and still haven't ? Not looking good.

densol_2

Oh and don't worry about people remembering previous listings ! I've had stuff on this week that never sold previously and there has been a bidding war on some of the items !! Lol mad :-)

linni

I've had stuff on this week that never sold previously and there has been a bidding war on some of the items !! Lol mad :-)

HA HA That's good news then

Norman_Castle

How new are you to ebay?. A friend who was new to ebay listed a trailer worth £1800. I cannot remember the details but he had some very dubious and unlikely buying offers. How much feedback does this buyer have?. Personally I would block them and avoid sending anything. If you only have a minimum amount of feedback you have little to loose. If this suspicious buyer does rubbish you you can leave and start again.

As a new seller I would learn about ebay with cheap items. Its cheaper if things go wrong!.

linni

I'm new to selling. I have good feedback as a buyer so wouldn't want to start again, only been doing it a couple of months altogether. I was trying to build up good feedback I've read so much bad stuff about Ebay I dreaded selling stuff but needed money.