Cha Electronics - Glasgow

RavingMad

Just wondering if anyone has come across this firm?

I was on the internet looking for a new fridge freezer and their prices are too good to be true, especially as they have a 10% off code that can be applied to lower their already low prices.

Alarm bells are ringing but if I use a CC then I should be pretty safe, shouldn't I?

Thanks

Coopdivi

(Text removed by MSE Forum Team)

Neither the company registration number or the company name exist at Companies House.

http://wck2.companieshouse.gov.uk//wcframe?name=accessCompanyInfo

Google Street View shows a hairdressers called Beirut Barber at the contact address.

http://www.yell.com/biz/beirut-barber-glasgow-8112791/

Cha Electronics' website was only registered on the 29th of September last so perhaps they've now taken over from the barbers.

http://whois.domaintools.com/chaelectronics.com

Mind you they've used a privacy protection service on the above which leads me to believe they have something to hide.

On their Google+ page they say they are a camera and mobile phone shop.

https://plus.google.com/117755747076836706267/about

The website does sell cameras but I don't see any sign of mobiles. They sell whacking great cookers though. Having seen the size of their supposed shop on Street View, they'd be lucky to fit one of those in it never mind anything else.

Before buying anything from the website one has to register first which is a very unusual way of doing business. However the registration form is unencrypted which means that any personal information can be intercepted when sent over the internet. I filled out a load of lies and then got told that they would send an activation link to my email address. Good luck with that!

I've just noticed that the only methods of payment are by bank transfer and Perfect Money. Both of these methods are virtually non-traceable and offer absolutely zero security.

This website absolutely screams SCAM. I would seriously advise you not to use it.

REPLY ON BEHALF OF CHA ELECTRONICS:

"We request registration because we offer 10 % discount voucher for registration."

Armorica

Coopdivi wrote: »

Neither the company registration number or the company name exist at Companies House.

http://wck2.companieshouse.gov.uk//wcframe?name=accessCompanyInfo

Google Street View shows a hairdressers called Beirut Barber at the contact address.

http://www.yell.com/biz/beirut-barber-glasgow-8112791/

Cha Electronics' website was only registered on the 29th of September last so perhaps they've now taken over from the barbers.

http://whois.domaintools.com/chaelectronics.com

Mind you they've used a privacy protection service on the above which leads me to believe they have something to hide.

On their Google+ page they say they are a camera and mobile phone shop.

https://plus.google.com/117755747076836706267/about

The website does sell cameras but I don't see any sign of mobiles. They sell whacking great cookers though. Having seen the size of their supposed shop on Street View, they'd be lucky to fit one of those in it never mind anything else.

Before buying anything from the website one has to register first which is a very unusual way of doing business. However the registration form is unencrypted which means that any personal information can be intercepted when sent over the internet. I filled out a load of lies and then got told that they would send an activation link to my email address. Good luck with that!

I've just noticed that the only methods of payment are by bank transfer and Perfect Money. Both of these methods are virtually non-traceable and offer absolutely zero security.

This website absolutely screams SCAM. I would seriously advise you not to use it.

I agree with most of the well researched post above. In particular, the website suggests the company registration number is UC4337471. 'UC' is not an abbreviation used for company registration in the UK.

It's bizarre for a site selling pretty standard white goods, to have customer reviews from all over the world http://chaelectronics.com/payments.html I mean, really, who on earth buys an oven from a Glasgow company and has it installed in Germany. Amusingly, one of the reviews refers to Currys (not CHA) being a pleasure to deal with lol.

There did however used to be a CHA electronics at that address in Glasgow; it vanished sometime between September 2012 and May 2014. (Google streetview has a useful history function now) but it looks like it dealt with simply mobile phones and laptops.

ebuyer1

Hi

I went to purchase a Tv from Cha website as their prices are clearly excellent. The payment methods have obviously put me off and certainly after reading the good advice on this site.

However i have had various chats with them, to confirm it is UK stock i am buying and that its exactly what i would get anywhere else. They have confirmed this is the case, with a 5 yr warranty.

I have offered to purchase the item direct from their shop and pay for it then. I will keep you updated if this happens.

Everyone deserves a chance especially if they have the potential to safe you a significant amount of money.

i have also advised them of the comments on this forum to give them a chance to respond. If they don not come back and respond now that i have sent them a link, i think we can draw our own conclusions form that.

savemoney

Companies right of reply is fair enough but it has to be done through MSE and not just join a forum and do it.

EDIT for clarification two posters posts have now been removed since I posted.

savemoney

Here you go the rules about it and contact details

How do I get a right of reply on what's been said about my company?
If you're from a company, have seen a post you feel is misleading or offensive, and would like the right of reply, please email the Forum Team at [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].

A member of the MSE Team will carry out checks to confirm you are authorised to represent the company in question.

Provided you have the authority, you may either be asked to give a statement, which one of the MSE Team will post on your behalf, or be given permission to post directly on the specific thread.

Where permission has been given for you to post directly on a thread, a note from the MSE Team will appear on the thread confirming this.

If someone has posted claiming to be from a company but this has not been followed by a MSE Team note confirming we've authorised it, please use the warning triangle in the bottom right of the post to report it, or email the link to [EMAIL="forumteam&#64;moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL]. <======= CONTACT

There's a single exception to this rule. If you're from a company and have a discount code you'd like to offer MoneySavers, this rule is waived in the Great Want to Offer MoneySavers a Discount? Hunt.

You can post your discount once only, on that thread, but nowhere else on the forum. And you shouldn't post about your company anywhere else on the forum.

SOURCE http://www.moneysavingexpert.com/site/forum-faqs?_ga=1.223969171.983455917.1409394440#response

ebuyer1

I am shocked and disappointed that i as a private citizen have had my comments removed from this link. What is the point of a forum if you are vetting what i deemed as a positive comment on other posters on this website and that i was open minded about trying to do business with the company in question.

What country or prospective are you using to take down an honest and unbiased opinion.

TBeckett100

Dodgy really, Glasgow to USA is a long way to deliver and international delivery is not offered. It's ok, you can pay by bank transfer. That sorts out section 75

ebuyer1

TBeckett100 wrote: »

Dodgy really, Glasgow to USA is a long way to deliver and international delivery is not offered. It's ok, you can pay by bank transfer. That sorts out section 75

Agreed, but at lest i am trying to be open minded by active actions, rather than just write them off from a distance without a chance. I agree the prices quoted are significantly cheaper, but i would rather give them a chance to do business on more comfortable terms than just slate them.

I own several businesses and all business deserve the benefit of fair testing than condemnation on a paper / forum review.

keyser666

ebuyer1 wrote: »

Agreed, but at lest i am trying to be open minded by active actions, rather than just write them off from a distance without a chance. I agree the prices quoted are significantly cheaper, but i would rather give them a chance to do business on more comfortable terms than just slate them.

I own several businesses and all business deserve the benefit of fair testing than condemnation on a paper / forum review.

Not after the above research by coopdivi has done it dont

SnowTiger

ebuyer1 wrote: »

Agreed, but at lest i am trying to be open minded by active actions, rather than just write them off from a distance without a chance. I agree the prices quoted are significantly cheaper, but i would rather give them a chance to do business on more comfortable terms than just slate them.

I own several businesses and all business deserve the benefit of fair testing than condemnation on a paper / forum review.

You're going to test them? Let us know how that turns out. :rotfl:

It's an obvious scam.

After registering, punters are informed:

If you click on the TRUSTe logo, you will see a button named: "File a complaint & Get a full refund for my order". If you have a payment with us via bank transfer and you have decided that you want to get a refund, click on this button, submit the online web application and your money will be refunded to your account within 24 hours.

( This method was adopted by our company to ensure buyers that their payment via Bank Transfer is protected. We guarantee that all products listed on our website are brand new, authentic, and returns are accepted within 21 days ).

TRUSTe logo is available under "My Account" tab. Click on My Account tab, and you will see the TRUSTe logo in the right corner of the page.

Locating the logo and clicking on it takes us to this page: http://chaelectronics.com/upload/images/trusted.html, which is part CHE Electronics' website and not that of Truste.

And searching for CHA Electronics—or even only CHA—doesn't list them: http://www.truste.com/consumer-privacy/trusted-directory/.

After having a quick gander at Truste's website I can't see anything about them guaranteeing payments by bank transfer.

I won't hurt your feelings by telling you what I really think about you, but you probably get the picture.

Does one of the companies you own post positive views and reviews of other companies?