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Strange Phonecall?

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08004790758 Rang today and said they were from Sky and was my Audio ok.
As I have Sky I said it was.
I do not usually speak to cold callers and now wonder why Sky would call.

Comments

  • aqua111
    aqua111 Posts: 525 Forumite
    Trying to understand the purpose of this call and why they said they were Sky.
  • It's to suss out whether you have sky or not - like the calls from people asking what sort of washing machine you have etc.

    Getting those details allows them to add value to your contact details so they call sell them on at a higher rate. They'll be creating a list of contact numbers for people who have sky - which people trying to sell other services or scam sky users will buy at a premium.
    Common sense?...There's nothing common about sense!
  • May sound odd, but could it be to see if you are home?
    Back in the day before everyone and the cat had mobiles it was rumored that burglars sometimes phoned a house to see if anyone was in before trying to break in. Not sure if this is one of those urban myths or not....
    .... :question:
  • aqua111 wrote: »
    Trying to understand the purpose of this call and why they said they were Sky.

    D&G sell Sky Protection which is an extended warranty for the sky kit.

    Certainly in very early 2000's Sky used to actively promote a warranty package and did outbound calls (via third partys) to sell it. Their call scripts were to say they were calling on behalf of Sky - I know, I did it for a short while.

    I dont think that Sky actively sell any themselves given the changes in insurance law and the bit of bother they got into over their product but the D&G site does claim that theirs is the only one which is officially endorsed by Sky

    When I did it, we had all the sky customers who hadnt opted out of marketing's telephone numbers so you were straight in. If its cold calling 4rd party lists of numbers then they may have other questions to ask initially to find out if you actually have sky
This discussion has been closed.
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