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How do I report www.looking4dvds.com?

I don't know who I should report this company to. They took payment for a DVD on 18/02/05 and said it was in stock. They charged me £10.00

The DVD is now on their site for £27.00

I have sent 3 e-mails (no reply)

I have rung on 6 occasions (each time the voice mailbox is full)

It's only a tenner, but I need to do something.

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