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Experian Praise (Yes, really!)
Fruit_and_Nut_Case
Posts: 4,617 Forumite
I just wanted to compliment Experian for their efficiency. I paid for a Statutory Report last month and found some things I wanted to change - one financial association and two linked addresses.
I contacted Experian via their web-based reporting service and within three days they have made the changes. You may say that they are "just doing their job" but I think it's worth mentioning when things go right, in order to (slightly) balance the negative posts that we generally see.
I contacted Experian via their web-based reporting service and within three days they have made the changes. You may say that they are "just doing their job" but I think it's worth mentioning when things go right, in order to (slightly) balance the negative posts that we generally see.
Are you for real? - Glass Half Empty??
:coffee:
:coffee:
0
Comments
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MSE is in essence a forum where matters go wrong. :eek:0
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Thrugelmir wrote: »MSE is in essence a forum where matters go wrong. :eek:
Like every forum.
Hardly anyone would sign up to a forum just to post that everything is wonderful. They sign up and post to seek advice on a problem or to help others with problems.
It's like going to a hospital and then saying everyone is sick!What will your verse be?
R.I.P Robin Williams.0 -
Thank you for posting this feedback. It's kind of you to take the time to do this and I'm pleased you had a great experience obtaining and updating your credit report.
James Jones“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0
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