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Parking fine from an IPC company - help please..
gmthesecond69
Posts: 11 Forumite
I've been reading through the Newbies section and various other forums and there's an incredible amount of useful information, but with so much talk of POPLAs I'm afraid I can no longer see the wood for the trees, so any help appreciated.
Sorry about the pun.
In summary, I've had a £100 windscreen ticket claiming the vehicle of which I'm the keeper was parked with a permit in a visitors' bay at my property. A tradesman - who otherwise would have been in the 'visitor' bay - needed to use my own allocated space at the time as it's closer to the building entrance. The reason for the ticket is given as 'Resident parked in visitors bay'. This is not specified on the signs as a reason for dishing out tickets. There are more details below. I've tried to link to picture on Photobucket but, as a new user, the site will not let me.
The company is 'Parking Enforcement', a.k.a Sussex Security Solutions - an IPC affiliated company, which seems to make things more difficult.
I'm not sure about how or, equally important, when to proceed? My first intention was to appeal to the PPC immediately citing mitigating circumstances, inadequate signage and the fact that there is no actual loss to anyone (although I don't really understand how that's phrased).
Then, I read I should wait for the NTK, but SSS appears to be a company which jumps straight to the debt collector phase from other posts I've found, so I'm not sure what's best in that scenario?
If you've read this far, thank you. Here are the specific details:
I own a flat where residents are entitled to one parking space and a visitors' permit. Currently, I have tradesmen doing a lot of work in my property requiring easy access with heavy tools etc. Therefore, they have been using my private parking space while I'm at work.
Yesterday, for the first time, this meant the vehicle of which I am the registered keeper had to be parked in a visitors' bay for around 90 minutes, correctly displaying the visitors' permit, during which time it was ticketed and the parking company is demanding £100, reduced to £60 in the first 28 days.
The reason given is 'Resident parked in a Visitors bay'.
This so-called "breach" is not mentioned anywhere on the sign next to the parking bays. Indeed, it states: "Visitor parking is permitted for vehicles fully and clearly displaying a valid parking permit and parked fully within the confines of a marked bay".
Furthermore, at least 8 of the other visitors' bays were empty so the vehicle was not inconveniencing anyone or costing anyone money.
That's the nub of it with regards to the parking ticket (sorry, "contractual payment charge"), but there are a couple of other aspects involving the management company of the flats and the way the parking is now being run which I'll go into after the pictures... I don't think these are essential to disputing the ticket.. just interested in any views if any has the time and inclination.
The original lease to the property states that vehicles cannot park in visitors' bays for more than 24 consecutive hours. This parking company - employed by the managing agents - have also added the proviso that vehicles cannot return within 48 hours.
It has since been pointed out to me by another resident that the managing agents say residents can no longer use visitors' spaces at all. Can a management company even do that if it's not in the lease?
Apparently, this is mentioned in the body of a note from the management company about SSS taking over the parking which is pinned to a noticeboard inside the building (and nowhere near the parking area). I did not receive any correspondence about this and, as I say, it is not AFAIK a condition of the lease.
All helpful comments very gratefully received. Thanks in advance.
Sorry about the pun.
In summary, I've had a £100 windscreen ticket claiming the vehicle of which I'm the keeper was parked with a permit in a visitors' bay at my property. A tradesman - who otherwise would have been in the 'visitor' bay - needed to use my own allocated space at the time as it's closer to the building entrance. The reason for the ticket is given as 'Resident parked in visitors bay'. This is not specified on the signs as a reason for dishing out tickets. There are more details below. I've tried to link to picture on Photobucket but, as a new user, the site will not let me.
The company is 'Parking Enforcement', a.k.a Sussex Security Solutions - an IPC affiliated company, which seems to make things more difficult.
I'm not sure about how or, equally important, when to proceed? My first intention was to appeal to the PPC immediately citing mitigating circumstances, inadequate signage and the fact that there is no actual loss to anyone (although I don't really understand how that's phrased).
Then, I read I should wait for the NTK, but SSS appears to be a company which jumps straight to the debt collector phase from other posts I've found, so I'm not sure what's best in that scenario?
If you've read this far, thank you. Here are the specific details:
I own a flat where residents are entitled to one parking space and a visitors' permit. Currently, I have tradesmen doing a lot of work in my property requiring easy access with heavy tools etc. Therefore, they have been using my private parking space while I'm at work.
Yesterday, for the first time, this meant the vehicle of which I am the registered keeper had to be parked in a visitors' bay for around 90 minutes, correctly displaying the visitors' permit, during which time it was ticketed and the parking company is demanding £100, reduced to £60 in the first 28 days.
The reason given is 'Resident parked in a Visitors bay'.
This so-called "breach" is not mentioned anywhere on the sign next to the parking bays. Indeed, it states: "Visitor parking is permitted for vehicles fully and clearly displaying a valid parking permit and parked fully within the confines of a marked bay".
Furthermore, at least 8 of the other visitors' bays were empty so the vehicle was not inconveniencing anyone or costing anyone money.
That's the nub of it with regards to the parking ticket (sorry, "contractual payment charge"), but there are a couple of other aspects involving the management company of the flats and the way the parking is now being run which I'll go into after the pictures... I don't think these are essential to disputing the ticket.. just interested in any views if any has the time and inclination.
The original lease to the property states that vehicles cannot park in visitors' bays for more than 24 consecutive hours. This parking company - employed by the managing agents - have also added the proviso that vehicles cannot return within 48 hours.
It has since been pointed out to me by another resident that the managing agents say residents can no longer use visitors' spaces at all. Can a management company even do that if it's not in the lease?
Apparently, this is mentioned in the body of a note from the management company about SSS taking over the parking which is pinned to a noticeboard inside the building (and nowhere near the parking area). I did not receive any correspondence about this and, as I say, it is not AFAIK a condition of the lease.
All helpful comments very gratefully received. Thanks in advance.
0
Comments
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Ah.. just read how to get around the photo problem so here goes:
hxxp://i36.photobucket.com/albums/e37/gmthesecond69/Parkingticketredacted_zps6d81d2ef.jpg
hxxp://i36.photobucket.com/albums/e37/gmthesecond69/parkingsignredacted_zps7e8f2c96.jpg
hxxp://i36.photobucket.com/albums/e37/gmthesecond69/Paperwork_zpsc78b9ee5.jpg[/url]0 -
Dont bother appealing to IAS0
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Here you go.gmthesecond69 wrote: »Ah.. just read how to get around the photo problem so here goes:
http://i36.photobucket.com/albums/e37/gmthesecond69/Parkingticketredacted_zps6d81d2ef.jpg
http://i36.photobucket.com/albums/e37/gmthesecond69/parkingsignredacted_zps7e8f2c96.jpg
http://i36.photobucket.com/albums/e37/gmthesecond69/Paperwork_zpsc78b9ee5.jpg0 -
Wait for the NTK is the best bet here as it will be a pile of sh1te and then you can decide on whether to bother to appeal or not (IAS being shockingly bad!). If we think not, as we tend to think now, then you would be advised to ignore the scammers but keeper all paperwork just in case.
So when you eventually get the first letter, show it to us!PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
Ok. Thanks very much for the input. Much appreciated.0
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