Unauthorised donation

YorkshireBoy

ali_hire wrote: »

But I have disputed it. I contact the fraud department at Natwest, told them that I didn't make or authorise the transaction

It wasn't clear from your first and subsequent posts that you'd done this.

planteria

you did right. regardless of who the beneficiary is, a payment that you haven't knowingly authorised should always be disputed.

stclair

ali_hire wrote: »

But I have disputed it. I contact the fraud department at Natwest, told them that I didn't make or authorise the transaction and they've advised that the card be cancelled, which they've done.

If they've failed to inform me that my account might still be at risk then I'll have recourse with them.

The card may have been cancelled they may still take future payments using your new card by using the Visa Account Updater.

Thats not something that can be controlled you will just have to keep reporting the disputing transactions. The bank can only inform the merchant they wish to cancel the payments, if they take any notice then thats another issue.

stclair

YorkshireBoy wrote: »

It wasn't clear from your first and subsequent posts that you'd done this.

It sounds to me like they have done it without knowing (I could be wrong though).

I purchased an item from ebay the other day, when making the payment it asked me if I wanted to donate a percentage of my purchase to charity.