We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Barclays Trackit
junebailey
Posts: 9 Forumite
Hi
Bit the bullet recently and filled in the online claims forms to claim regarding Additions bank account and Overdraft PPI on my account.
Within less than a week I received 3 letters acknowledging my complaints and giving me reference numbers.
There ia 1 individual reference for the packaged account, beginning with an "A". Then there are 3 further letters, this time regarding PPI, 2 of them have individual reference numbers both beginning with "A", then a 3rd one which appears to related to Barclayloans we had taken out in the past, marked as Loan 1, Loan 2, etc with 5 different references all beginning with the letter A. The letter ask that if I need to contact them use the Loan 5 reference, again a reference that starts with A and is followed by 7 digits.
All well and good. I have not had any further correspondence. Today I logged onto online banking and see a credit of £70.80 with the reason PPI & int refund next to it. I have tried to use Trackit, to see if there is any explanation, but NONE of the references are recognised! Wondering what has happened here? I wasn't confident of any of the claims succeeding, but I am sure that if they were successful, the amount would have to be more than £70? The earliest of my loans was 1996, and I have held this account since about 1982!
Can anybody shed any light on this, or has had any similar experience?
Thank you
J
Bit the bullet recently and filled in the online claims forms to claim regarding Additions bank account and Overdraft PPI on my account.
Within less than a week I received 3 letters acknowledging my complaints and giving me reference numbers.
There ia 1 individual reference for the packaged account, beginning with an "A". Then there are 3 further letters, this time regarding PPI, 2 of them have individual reference numbers both beginning with "A", then a 3rd one which appears to related to Barclayloans we had taken out in the past, marked as Loan 1, Loan 2, etc with 5 different references all beginning with the letter A. The letter ask that if I need to contact them use the Loan 5 reference, again a reference that starts with A and is followed by 7 digits.
All well and good. I have not had any further correspondence. Today I logged onto online banking and see a credit of £70.80 with the reason PPI & int refund next to it. I have tried to use Trackit, to see if there is any explanation, but NONE of the references are recognised! Wondering what has happened here? I wasn't confident of any of the claims succeeding, but I am sure that if they were successful, the amount would have to be more than £70? The earliest of my loans was 1996, and I have held this account since about 1982!
Can anybody shed any light on this, or has had any similar experience?
Thank you
J
0
Comments
-
Sorry to bump this old thread, but OP is backjunebailey wrote: »Hi
Bit the bullet recently and filled in the online claims forms to claim regarding Additions bank account and Overdraft PPI on my account.
Within less than a week I received 3 letters acknowledging my complaints and giving me reference numbers.
There ia 1 individual reference for the packaged account, beginning with an "A". Then there are 3 further letters, this time regarding PPI, 2 of them have individual reference numbers both beginning with "A", then a 3rd one which appears to related to Barclayloans we had taken out in the past, marked as Loan 1, Loan 2, etc with 5 different references all beginning with the letter A. The letter ask that if I need to contact them use the Loan 5 reference, again a reference that starts with A and is followed by 7 digits.
All well and good. I have not had any further correspondence. Today I logged onto online banking and see a credit of £70.80 with the reason PPI & int refund next to it. I have tried to use Trackit, to see if there is any explanation, but NONE of the references are recognised! Wondering what has happened here? I wasn't confident of any of the claims succeeding, but I am sure that if they were successful, the amount would have to be more than £70? The earliest of my loans was 1996, and I have held this account since about 1982!
Can anybody shed any light on this, or has had any similar experience?
Thank you
J
Hmmm...
http://forums.moneysavingexpert.com/showpost.php?p=67155016&postcount=3630
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards