Issues in a care home....

Bantex_2

cavework wrote: »

I don't care about funding .. these are vunerable adults who have no one to make sure they are safe except the people employed by the home they find themselves in.
The issue of understaffing , poor pay, training, comes a poor SECOND to the welfare of the residents

councils pay the home to house the residents. if the amount they pay is not enough to fully staff with half decent people what you believe should happen beside the point. Sorry but this is the real world.

Nebulous2

Bantex wrote: »

councils pay the home to house the residents. if the amount they pay is not enough to fully staff with half decent people what you believe should happen beside the point. Sorry but this is the real world.

In the real world it is much more complicated than that. You are doing a great disservice to the many staff, managers and indeed owners of care homes who manage to provide a good service on the same council money.

Payment should be better, of course it should, but using it to justify poor care is missing a lot of other factors.

colino

As has been mentioned previously, contact everyone who is a stakeholder, as well as the Police and CQC. Sadly the local authority will be forced into action not because they pay to have residents there, just to defend against potential public backlash.
Please be aware, the rubbish that owners of such homes are acting as selfless benefactors is a well spun line. Properly run centres are very profitable businesses that choose to pay minimum wage and on legal only levels of staffing.

purple12

CQC and police will have informed the local authority if they weren't already involved.

I've come across these situations many times. People are much more unwell when they are admitted to care homes and often there are not hospital beds available for older people who might otherwise need inpatient psychiatric assessments. Care homes take the admissions which can sometimes be inappropriate without full risk histories and risk assessments of residents.

As for the staff, they can't be in more than one place at a time but the management will be incredibly defensive. If I were coming in as an investigator (and my background is that I did conduct adult safeguarding investigations in the past), I'd be looking at the risk assessments and care records and how the manager had trained staff and carried out current risk assessments and that the care plans incorporated risk management plans.

Staff can't be in two places at once but the risk assessments should guide them to priorities. Even with the best paperwork, things can happen though. It's just the the best indicator of aggression is previous aggression.

This probably doesn't help the people involved. But my radar would be wiggling as regards the manager's actions.