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Capital one ppi claim advice please

Hi
Hope someone can help me, I sent a letter to capital one about mis sold ppi to ask for a refund. They have replied asking me to complete a questionnaire, eg would I get sick pay from work? If yes provide proof, how would I pay without ppi ect ect.
Should I complete this form? Am I legally required?
My complaint is amout mis selling not about how I could make payments without ppi.
Any advice would be greatly appreciate.
Thanks

Comments

  • dunstonh
    dunstonh Posts: 121,297 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Should I complete this form?

    It would make sense to if it aids your complaint.
    Am I legally required?

    No. However, it may harm your complaint as they can disregard things if you refuse to provide the info.
    My complaint is amout mis selling not about how I could make payments without ppi.

    And do you have evidence of mis-selling? if not, then it falls back on whether it is suitable, needed or you were eligible.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You're notlegally required o, but as you're saying you didn't need it, they're trying to find out wther you didn't need it because you could afford the repayments without it.
    Non me fac calcitrare tuum culi
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