Appeal rejected

deafdotty

Last Tuesday (21st October) I was issued a PCN by Napier Parking. I had bought a ticket and although I had put it clearly on my dashboard the wind whipped it up and blew it to the very bottom of my windscreen without my noticing.


I appealed to Napier and it was rejected. Should I go through POPLA or am I best to pay up?

Thanks for any advice,

pogofish

Why not read the Newbies sticky and take it from there - It outlines the best ways of seeing them off.

deafdotty

At the risk of sounding dim - where would I find that?

Northlakes

NEwBIES sticky at the top of the threads page.

ezerscrooge

This will take you straight to the newbies thread.

https://forums.moneysavingexpert.com/discussion/4816822

Napier do own some of the car parks that they operate at. It would be useful for you to try and find out who the landowner is for that car park, and post any photos of the signage in photo bucket (or similar).

deafdotty

Thank you so much for your help.

Coupon-mad

deafdotty wrote: »

Last Tuesday (21st October) I was issued a PCN by Napier Parking. I had bought a ticket and although I had put it clearly on my dashboard the wind whipped it up and blew it to the very bottom of my windscreen without my noticing.

I appealed to Napier and it was rejected. Should I go through POPLA or am I best to pay up?

Thanks for any advice,

Oh dear. Sorry to say, you have started off even worse than this poster:

https://forums.moneysavingexpert.com/discussion/5101065

Read it and understand you have given Napier far too much info and it's too late to edit what you've said, They will have already seen it and no doubt you appealed admitting who was driving which was pretty daft. Sorry but it was silly, for the sake of Googling it & coming here a week earlier! Should never have appealed like that.

We will do our best to help you with your POPLA appeal but you've blown the best appeal point by not WAITING for the first letter, then appealing as the registered keeper. We will try to rescue this for you but like I said you've thrown in the bin the appeal point you would have had, if only you had followed the Newbies thread example. We know you didn't know, no-one tells you this stuff, but seriously if you get a random demand for money from a firm...the first thing to do is not fire off an 'appeal' - you would Google it, surely? It's not as if it's a real parking ticket, there was no rush, there is no 'discount' because there is no real debt.

You've also thrown away your chance to use a service address, which was another option you had earlier on (not now) as discussed in that other thread.

Don't just PAY, for the love of God, we can help you try POPLA. Read the examples in other Napier threads - and don't expect links, it is utterly pointless to use a forum and not know how to hop about and find threads yourself. Search the forum for 'Napier' as a keyword. Don't ask how, I will tell you as that helps you more than links appearing from regulars without you having a clue how they found them:

You get to page one where 'search this forum' sits as a heading above the sticky threads, by clicking 'GO' beside Forum Jump....which appears twice on this page alone. OK so then you are looking at the sticky threads and the one you should have read all along, and above that on the right is 'search this forum'. Put in Napier and read loads of Napier threads from this year (not older).

And then read 'How to win at POPLA' which is a hyperlink in post #3 of the sticky thread 'Newbies please read these FAQs first'. And put together a draft POPLA appeal based on another example, changing the Operator's name to Napier and the details to suit (there's at least one example shown as 'suitable for windscreen tickets where you have paid' so of course that would be an example to work with). Then show us the draft, we will help. Napier are pretty hard to beat at POPLA. DO NOT rush it like you rushed the first appeal.

Which car park, the Willen lakes? Which car park within that site please? Or another site, where? I have helped with several Napier cases and will try to help you.