BT Home Hub 3 and new iPad Air 2

NeverEnough

Our BT Home Hub 3 has performed ok over the past 2 years and our devices connected without issue to the wifi, although there are "dead" areas in the house for which I set up an extender. We connected with iPad 2 and iPhone 4s and 5 without issues, very stable.

Now have a new iPad Air 2 (wifi only 64GB ) and the wifi connection to the HH3 has been a nightmare - the flakiest connection ever - drops out constantly to the HH3- despite resetting router and ipad and switching off ipad's location services shared wifi networking as advised on Apple forum.

However, when I connect my mifi unit to the ipad air2, it stays very stable in connection,which is very fast -4g -its a Huawei on EE - so the question is, is this probably some sort of issue with the HH3 and would it remedy the issues if I replaced it with a really recent, high spec Asus router, still using the BT provided modem?

I know the HH3 (and the newer 5) have lots of bad reviews online, so possibly best to replace? The ipad connects really well to the mifi wireless, so I do not think its an iPad issue.

Any thoughts or advice on solving the issue?

CvPiper

Had a similar issue on a HH5. In the end changed the wifi setting to the one showing upto 300 Mbps and it's now very good.

Be warned it may not work with much older wifi devices.

NeverEnough

Thanks for the response - it must be the HH3 that has some issue asthemifi connects very well with no drop at all, so the ipad hardware. Is functioning correctly.

Anyone else have any similar experiences with a HH3? As itssuch an "old" router now, it is probably a good idea to replace it with a new third party router - the VDSL modem from BT seems fine, so will just replace the router.

CvPiper

Did you try it, and no improvement?

NeverEnough

HH3 is single channel, not dual like the HH5. Seems that HH3 has a hissy fit if there are multiple wireless connections. I have managed to achieve some stability with the wireless connection now, I did a hard reset of the router and played about with some of thensettings, but it seems to be a well documented issue with this model - wifi has never been its strong point. I ordered an Asus Rt-66u, hopefully that will improve the network stability and enable simple wifi use.

I guess cheaprouters supplied by ISPs are not always the best or most stable option, we have been lucky to have had two relatively trouble free years with BT Infinity and the hapless HH3.

googler

The HH3 will happily change the WiFi channel on the fly, as it looks for the 'best' channel.

The iPad probably is protesting at this. Go into the HH3 control panel and change it to use one channel, and stick with it.