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laptop screen bust!

LOST
LOST Posts: 292 Forumite
Part of the Furniture 100 Posts Combo Breaker
got an ACER 2428AWXMi with a 14.1" WXGA wide TFT LCD


is bust as follows:
20307582920.jpg
20307583095.jpg


where and how much to get fixed?

is it even worth it?
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Comments

  • richt71
    richt71 Posts: 946 Forumite
    Hi,
    I used to work for a UK laptop company and I'm sorry to say a new screen is the most expensive replacement part of a laptop. You're probably looking at £200-£300 fitted. You could buy the screen yourself off places like ebay but unless you're real good at fiddly jobs and extremely careful I'dnot recommend trying to fit it yourself.
  • motorguy
    motorguy Posts: 22,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Time for a new laptop methinks.

    You can still use it via the external monitor connection on the back. That will allow you to get any data etc off it.

    There are some cracking deals on Dell laptops at the moment - you can get a 120Gb, 15.4, dvd rewriter, years warranty, gig of ram for under £300, check back in the 'quick grabbit...' forum or over on hotukdeals - a guy called MikeT posts them there.

    I'd stick yours on ebay as spares / repair - you could maybe get £80+ for it as it sits.
  • Little_John
    Little_John Posts: 4,033 Forumite
    You could contact Acer and see if it is still within warrenty. I have had 2 screens replaced under warrenty for other people with similar dammage. it doesnt hurt to ask some manufactures will sort it out for nowt if within warrenty.

    you could make up a story or just tell them your screen isnt working what ever.
  • James240
    James240 Posts: 16,392 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yeah when i had my last laptop and the rottweiler sat on it (dont ask :rolleyes: ) i was getting quotes of between £300 and £400 considering the laptop was only worth £400 i claimed on house insurance to get it fixed, may be your best bet :)
    Savings Total so far for 2026: £0/£10,000
  • novagirl
    novagirl Posts: 1,578 Forumite
    Part of the Furniture
    Oh that seems familiar. My laptop is just like that so I'm resorting to having to minimise screens at the moment or like someone else mentioned, just connecting it up to another monitor. Hope you get it sorted.
  • LOST
    LOST Posts: 292 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    thanks for comments,
    it's only 9 months old - but I doubt that the warranty will cover it as it is physical damage infliction.

    I am resorting to use a PC monitor for now..

    don't think i'll bother with an insurance claim..

    ebay option seems viable too and then getting a replacement.
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  • Little_John
    Little_John Posts: 4,033 Forumite
    You have nothing to loose claiming under warrenty after all, apart from about a week without the laptop. How did the dammade ocur It looks like you closed the lid on somthing arround the DF keys on the keyboard.
  • LOST
    LOST Posts: 292 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    will try it little john.

    anyone got a contact number handy to claim? else i'll go and check the box, but i do remember having trouble registering my laptop online when i first got it - will this cause any hassle? got all receipts etc though
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  • wbk666
    wbk666 Posts: 96 Forumite
    i think you'd have more chance claiming on house contents insurance rather than the warranty, from what i can make out it looks self inflicted rather than the laptops fault
  • Little_John
    Little_John Posts: 4,033 Forumite
    Yeah accidental house insurance will pay up but it could cost you in the long run, trying to get it fixed under warrenty will cost nothing as mst manufactureres pay for the courier to collect them.

    Like I said you have nothing to loose, if Acer turn round and say no then you have another path you can try by going through insurance.
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