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Phone and broadband when leaving rental

Tomorrow I'll be dropping in a letter of notice to the letting agent / landlord as I'll be moving in with my partner soon.

I've just cancelled my Talk Talk contract as although my tenancy will go on till 28 November I wont be at the property constantly between now and then so have no need to continue the service. The TT contract is now due to end on 14 November.

The TT advisor did mention a reactivation charge that might be applicable if I wanted to start up services again. Obviously I'm guessing that any provider might make that charge if the line has been inactive for a couple of weeks so any new tenants might face a bigger first bill.

Do I need to tell the LA/LL that I've terminated the plan before the end of the tenancy?

Have I done the right thing or am I obligated in any way to maintain an active phone line at the property even if I don't want / need it?

Comments

  • anselld
    anselld Posts: 8,687 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You are not obliged to have a phone or internet at all so up to you when you cancel. Up to the new tenant to reconnect.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    nothing todo with the landlord
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Unless there was a specific clause in your contract about maintaining a phone line then you have done exactly the right thing. Check your agreement to be safe but I am betting 99% there is nothing in there.
    Changing the world, one sarcastic comment at a time.
  • CP26
    CP26 Posts: 138 Forumite
    Tenth Anniversary Combo Breaker
    Thanks all.

    My agreement doesnt say anything about maintaining a line, just that the tenant has to immediately take over any utility accounts relevant to the property and let them know if I change any suppliers.

    I don't think there was a live line when I moved in. I was already a Talk Talk customer and did a home move so I think they waved any reconnection fees. Certainly wasn't given any account details to 'take over'.

    All sorted and ready to get packing then :)
  • 45002
    45002 Posts: 802 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    CP26

    Also

    Make sure you take meter reading of the Gas and Electric meters when you leave and give them to the utilities supplier, take pictures of meter reading to be on the safe side.

    And take meter reading yourself when moving into a new place...

    Never rely on LL/LA to do it for you....

    Good luck with the move
    Advice given on Assured and Regulated Tenancy, Further advice should always be sought from a Solicitor....
  • And take meter reading yourself when moving into a new place...
    OP says they're moving in with their partner.

    I think a bit of trust is needed . . .;):rotfl::D
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