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Bitstamp account
slopemaster
Posts: 1,584 Forumite
Anyone got a Bitstamp account?
I messaged them a week ago about a problem with the account, but have had no reply and don't know any other way to contact them.
Anyone else experienced this?
(My problem is that I've changed e-mail address and therefore can't get access to my money!)
I messaged them a week ago about a problem with the account, but have had no reply and don't know any other way to contact them.
Anyone else experienced this?
(My problem is that I've changed e-mail address and therefore can't get access to my money!)
0
Comments
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did you follow their instructions?
HOW DO I CHANGE MY EMAIL ADDRESS?
Users can not change their email address by themselves. If you wish to change your current email address, we kindly ask our users to contact support for further assistance.0 -
Yes I did and was concerned thay hadn't replied....but they have now, and it's sorted, thanks.
(I had to send a copy of my passport to prove it was me.)0
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