We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Bitstamp account

Anyone got a Bitstamp account?

I messaged them a week ago about a problem with the account, but have had no reply and don't know any other way to contact them.

Anyone else experienced this?

(My problem is that I've changed e-mail address and therefore can't get access to my money!)

Comments

  • did you follow their instructions?

    HOW DO I CHANGE MY EMAIL ADDRESS?
    Users can not change their email address by themselves. If you wish to change your current email address, we kindly ask our users to contact support for further assistance.
  • slopemaster
    slopemaster Posts: 1,584 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes I did and was concerned thay hadn't replied....but they have now, and it's sorted, thanks.
    (I had to send a copy of my passport to prove it was me.)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.