Odd streaks on tele picture.

Candy53

Hi,

Hope someone can help us with this, as we haven't a clue what's going on.

We bought a Bush 32" Smart LED TV in July. It's a good tele, and has great sound, and picture. We didn't have to change anything in the settings, as the way it was set up was just right.

About a month ago, we started to see these bright white random streaks in peoples hair, the darker the hair, the brighter they were. We've never come across this type of thing before, and nobody else we've spoken to has.

It quickly got worse, and the bright streaks stood out not only on peoples hair, but we noticed some clothes were really bad, and are glistening, and moving about like mad. I know this is a problem with certain patterns on clothes, but ours is very bad.

The white streaks are duller when people are outside, and worse where studio lights are bright. They also 'glisten', at times.

Someone suggested it might be the sharpness, and to turn it down, but that hasn't worked. The contrast isn't set high, so, we just don't have a clue what it could be?

Thanks,
Candy.

almillar

Get rid of any picture enhancements is about the best we can do, or even try a factory reset. Seems a bit odd to be a fault.

Candy53

Right, thanks, we'll try that.


Candy

Robisere

It's still under warranty. Take it back.

Ben84

Sometimes panels fail, but this would only affect specific fixed locations.

I doubt it's an issue with the settings either. If you've not changed them right before the fault was seen, there's no reason to suspect them now?

I expect you're better off looking at issues with connections and cables from what you've described. It may be a connection inside the set. Often though it's not, so you can try making sure the cables are firmly connected. Try flexing and shaking the cables to see if you can induce the fault. Ideally also try another HDMI cable. These things cause all kinds of problems when they're damaged or poorly made. You can also try using another input socket if you have one.

Trying another source may also help too. Some broken TVs turn out to actually be broken freeview boxes or sky boxes.

Candy53

Ben84 wrote: »

Sometimes panels fail, but this would only affect specific fixed locations.

I doubt it's an issue with the settings either. If you've not changed them right before the fault was seen, there's no reason to suspect them now?

I expect you're better off looking at issues with connections and cables from what you've described. It may be a connection inside the set. Often though it's not, so you can try making sure the cables are firmly connected. Try flexing and shaking the cables to see if you can induce the fault. Ideally also try another HDMI cable. These things cause all kinds of problems when they're damaged or poorly made. You can also try using another input socket if you have one.

Trying another source may also help too. Some broken TVs turn out to actually be broken freeview boxes or sky boxes.

Thanks for your reply, it all makes sense, and we never thought of checking the connections.


Candy

Oblivion

I had very similar issues with our LG television. It turned out to be a poor quality HDMI cable between our PVR (we were using that as the tuner) and the TV. Changing the HDMI cable resolved it.

It's also a good idea to make sure any cables like HDMI, aerial lead etc. are kept separated as far as possible and not run close together. In theory the shielding in these cables 'ought' to prevent crosstalk but often doesn't.

Candy53

Thanks for that, my son's going to try everything all of you have suggested, tonight, so hope something works.


Candy