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Parking eye help

Hi all,

The last time my parents had a parking ticket the advice was to ignore as they had asked me so when another one came recently they didn't check if it was still the same so unfortunately now they have received a ' letter before county court claim' saying if a payment isn't made in 14 days, action will be taken and court proceedings will be issued.

A bit more serious than their previous 'we may do this' etc from before.

Basically I've read about what to do if it is "too late to appeal" but I'm not 100%. Do I appeal to them like I would if I received the first NTK letter? They have mentioned we can't go down the POPLA route as 28 days have passed and this was in the initial letter- is this the case?

Just not sure where to go from here, any advice would be greatly appreciated.
If you can be one thing today, be kind.

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