Using a season ticket and standard ticket for one journey

Altarf

cookie365 wrote: »

if an inspector has that kind of mentality, I suspect that a challenge from a passenger to their authority like this would mark them down as somebody with an 'attitude'.

Employ a group of people who know that no matter how rubbish they are at their job they won't be sacked, add in the power to penalise people (and if they do, they earn a commission on those penalties), and this is what you end up with.