how to begin reclaiming PPI

[Deleted User]

magpiecottage wrote: »

However, it is possible for other issues to be identified which might give rise to a complaint being upheld.

I think this is the reason Claims Companies use the suggestion that PPI may have been "hidden" to hook people who might otherwise not complain. Then, if the Bank finds other mis-selling reasons as part of the investigation, the complaint is upheld. The complainant is never told why redress was awarded and so the "hidden" PPI myth is further propagated.

addedvaluebob

Moneyineptitude wrote: »

I think this is the reason Claims Companies use the suggestion that PPI may have been "hidden" to hook people who might otherwise not complain.

So 'I think' is just your opinion unfounded in fact as you have no idea why claims companies include anything in their advertising

magpiecottage

addedvaluebob wrote: »

So 'I think' is just your opinion unfounded in fact as you have no idea why claims companies include anything in their advertising

Unless it is to attract potential business, there does seem to be little purpose in advertising, so I think it is reasonable to suppose that they do it with that aim.

My concern is that these claims do not seem to be true.

I cite as an authority David Cresswell of FOS answering two questions on the BBC news website:

Question: "I am unsure if I was charged PPI on a loan and a mortgage. Now I do not know if I should contact one of these ads on the TV or not and what kind of information you need. I have had a mortgage that is up in six years that I have had for 10 years or more. I also had a loan for a car, that is now just paid off, that I took out five years ago. What should be my next step?" Howard Smith, Edinburgh.

Answer: "If you have PPI on a loan or mortgage it is likely to be on your original agreement."


Question: "Where if anywhere will the PPI show up on my credit card statement or is it hidden?" Nigel, Epsom.


Answer: If you have PPI on a credit card it should be clear from your statements.
It is typically charged monthly and should be itemised.


These can be found here.

I am inclined to think that FOS is right on this.

[Deleted User]

I've just discovered how refreshing the "Ignore" function of this website is.:A

addedvaluebob

magpiecottage wrote: »

Unless it is to attract potential business, there does seem to be little purpose in advertising, so I think it is reasonable to suppose that they do it with that aim.

.

So that's your opinion then and you are completely at liberty to hold it and profess it or not. The questions you post from FOS do not address the question was PPI hidden from my knowledge at the point of sale.

addedvaluebob

I've just discovered how refreshing the "Ignore" function of this website is.


and yet you choose to post the information

magpiecottage

addedvaluebob wrote: »

The questions you post from FOS do not address the question was PPI hidden from my knowledge at the point of sale.

Maybe not - but they show that FOS expects there to be some evidence of PPI. It will not uphold a complaint that merely speculates that PPI existed and was "hidden".

If the Law allowed that, I could speculate that you have taken a "hidden" payment of £1 million from my bank account and, since you cannot prove you did not, you must "return" to me.

addedvaluebob

magpiecottage wrote: »

Maybe not - but they show that FOS expects there to be some evidence of PPI. It will not uphold a complaint that merely speculates that PPI existed and was "hidden".

If the Law allowed that, I could speculate that you have taken a "hidden" payment of £1 million from my bank account and, since you cannot prove you did not, you must "return" to me.

No, they don't address the question directly therefore are tangential to the point raised. The point again comes back to, has there never ever been a case a when PPI was sold and the consumer was not told it was included in the repayment and the adviser did not send all the paperwork?

I thought moneyineptitude has hit the ignore function on this thread.