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Problem with 4 month old laptop from pc world

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Comments

  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    BTW, I've had this issue, it's a easy fix.

    Go onto the HP website and download the latest BIOS(well UFEI firmware) update.

    This fixes the problem.
  • Gavin83
    Gavin83 Posts: 8,757 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I paid on visa debit - wish I'd paid by credit card as Id do a chargeback and get it sorted that way.

    They wouldn't do anything as PC World aren't doing anything wrong, they're fully entitled to send it off for repair.

    Besides which you've actually been dishonest, business use means that you don't even get these rights. Lets hope they don't find anything on the laptop which links it to business use.
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