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Windows 7 - Volume reverts to 100
lr1277
Posts: 2,353
Forumite
in Techie Stuff
Hi
On or around Thursday 9th, the volume on my iTunes (on Windows) got very loud. So I investigated and found the volume on Windows was set to 100. When I moved the button to lower the volume, the button would not stay at the lower volume, but moved back to 100 quickly.
On or around the 9th, there was a windows update. Also around then, I upgraded iTunes (to version 11.4 I think).
I restored to the first restore point before the update on the 9th and the problem was still there.
I restored Windows to the update on Monday 6th and iTunes would not start up. It just displayed a box with an exclamation mark and no text in the box. So I restored Windows to the latest update.
I contacted MS support but they want £55 to further investigate this one problem or around £90 for one year's support.
I have not had the opportunity to test the USB headset on another machine. I may get a chance to do that tomorrow, but I don't want to particularly 'affect' another computer in case it is the headset's fault.
I know the iTunes issue may be a red herring.
Any thoughts on the problem or any solution?
Many thanks in advance.
On or around Thursday 9th, the volume on my iTunes (on Windows) got very loud. So I investigated and found the volume on Windows was set to 100. When I moved the button to lower the volume, the button would not stay at the lower volume, but moved back to 100 quickly.
On or around the 9th, there was a windows update. Also around then, I upgraded iTunes (to version 11.4 I think).
I restored to the first restore point before the update on the 9th and the problem was still there.
I restored Windows to the update on Monday 6th and iTunes would not start up. It just displayed a box with an exclamation mark and no text in the box. So I restored Windows to the latest update.
I contacted MS support but they want £55 to further investigate this one problem or around £90 for one year's support.
I have not had the opportunity to test the USB headset on another machine. I may get a chance to do that tomorrow, but I don't want to particularly 'affect' another computer in case it is the headset's fault.
I know the iTunes issue may be a red herring.
Any thoughts on the problem or any solution?
Many thanks in advance.
0
Comments
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Does the USB headset have its own volume control ... e.g. my Jabra Revo headset has a touch sensitive volume control on the right earpad ... if so could it be set to max?... DaveHappily retired and enjoying my 14th year of leisureI am cleverly disguised as a responsible adult.Bring me sunshine in your smile0
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Yes it does have its own volume control button, but pressing it for either increasing or decreasing the volume has no effect.0
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I have now tried this headset on a computer running windows 8.1 (with all the latest updates). As soon as I plugged in the headset, the volume graphic appeared and quickly rose to 100.
It looks like I need a new headset.0
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