Unplanned overdraft fee issue

101problems

here you go
this is from webarchive.org in Jan 2010

The benefits of using our Account Transfer Service

• We’ll transfer all of your existing standing orders, bill payments and direct debits from your old bank to your new bank account.
• We’ll give you an interest-free overdraft for at least four months (depending on your circumstances) to help you through the switcher process.
• We will match you existing overdraft (up to £5,000), depending on your circumstances.
• You choose the date you want the switch to start, up to 60 days in the future.
• It’s unlikely that you will have to pay any bank charges due to a failure during the switching process. However, if this happens, we’ll refund any charges in full.
• We promise to keep you informed regularly throughout the transfer process so you know exactly what’s happening.

http://web.archive.org/web/20100120053126/http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&canal=CABBEYCOM&cid=1237851829604&empr=Abbeycom&leng=en_GB&pagename=Abbeycom/Page/WC_ACOM_TemplateW2

colsten

Nowhere in this historic document does it say they will transfer your DDs or SOs or incoming payments.

101problems

colsten wrote: »

Nowhere in this historic document does it say they will transfer your DDs or SOs or incoming payments.

with the exception of incoming payments maybe re-read the first line.

either way it would appear to be a moot point as the OP hasnt confirmed if it was a switch or not.

pmduk

Many Direct debit originators wouldn't abide by the pre switching schemes.