Computer running really slow and crashing

penny_crayon

We are now getting the message "gfxui has stopped working"?

maas

You can do the msconfig thing at the same time. Windows update may up to an hour or more if you havent updated since you got the laptop.

To link a screenshot, you'll need to save it to your computer first. Then use a free hosting website like http://postimage.org/ to upload the picture to.

Once you have uploaded it, the website will give you a link to the picture which you can post here.

maas

penny_crayon wrote: »

We are now getting the message "gfxui has stopped working"?

Sounds like its knackered (corrupt drivers). Can you backup all your files in safe mode on to USB or DVD.

Then just restore it (or re-install windows). It'll probably save you days and days of messing around with it.

The model of the laptop should be on the base.

Armorica

http://www.wikistop.org/2014/01/how-to-fix-gfxui-has-stopped-working-in.html

(as I'm getting the sense HB doesn't like admitting defeat)

NiftyDigits

Armorica wrote: »

http://www.wikistop.org/2014/01/how-to-fix-gfxui-has-stopped-working-in.html

(as I'm getting the sense HB doesn't like admitting defeat)

I wouldn't recommend the following of that guide. Namely the utilisation of Driver Booster.

NiftyDigits

penny_crayon wrote: »

Where would the model number be? DH has uninstalled loads if stuff, even stuff I need! Mainly use the computer (it's a desktop btw) for Internet, storing pics and videos etc, word and excel, nothing too complex

At the back of the PC probably. You shouldn't have wasted time updating Windows at this stage.
Do you have somewhere wherein you can place your data? An external hard drive for instance.

maas

It's not defeat though.

The end result will be near perfect brand new laptop, better than any result we get from re-installing drivers, removing malware, defragmenting etc etc and it will take only an hour.

Thats why I always prefer that option with a heavily run down machine.

The only drawback is the need to back up files, and reinstall programs.

If its simply an internet/desktop laptop. Re-install all the way, that's what the function is there for.

Additionally I fear that some of the things we would need OP to do to attempt to fix it are going to be beyond them.

Anyway, Nifty has arrived to save the day so I shall leave it in his capable hands :T

I_have_spoken

Install Linux over Windoze.

renegade

maas wrote: »

Sounds like its knackered (corrupt drivers). Can you backup all your files in safe mode on to USB or DVD.

Then just restore it (or re-install windows). It'll probably save you days and days of messing around with it.

The model of the laptop should be on the base.

Reading through this thread, I knew what I had to do to repair my laptop, I did a restore and l loh and behold, my problems have been solved, thanks guys.:j

Daz2009

I'd just like to add to this.....I doubt this is the OPs issue but my own pc has been running slow recently and then I suddenly got problems with chrome tabs not opening.Turned out it's Trusteer Rapport ( a banking security program ) that was the cause.There is a fix available but I decided to uninstall Trusteer and now my pc ( and chrome ) is flying again