Help with Parking Charge Notice

redarmy1975

Hi, I received a parking charge notice from Horizon Parking as our car was parked in the Sainsbury's cark park. I had dropped my wife off outside and went to park as we were going to Crayford dogs which is right opposite. As I have always parked in Sainsbury's car park I had no idea about Horizon Parking - I was not told about this from Sainsbury's (when my wife returned to join me in the queue) or by Crayford dogs when I entered. Further investigation was that these fines were only brought in a month ago, and we have not been to Crayford dogs for some time and was not aware of these changes. I have since been reading your posts and have sent Horizon Parking a 1st appeal letter today and I'm waiting for a reply. Is this correct procedure?

Thanks,
D

nomoneytoday

Was there a sign in the car park that you would have reasonably seen?

ampersand

Well done for finding mse. Was your 1st appeal like one in #1 of the newbies stickies? You'll also know from your in-depth reading that mitigation is of no interest to anyone in these parking event fairy tales[and NEVER write 'f---; again for this fake invoice]

So long as you did not give away who was driving and punchily required a POPLA code in the event of rejection, wait for reply [prob. rejection, as you'll have gathered]and check a popla code is [a] present, valid.

But DO COMPLAIN to Sainsburys: if they hired the thugs[ex in-house at that!], they are responsible for their activities.

You may find this interesting -
https://forums.moneysavingexpert.com/discussion/4998072. Horizon's newish [nov 13], brainchild of Sainsbury's own former Head of Parking, Gavin Clarke, with them since Uni.

In the meantime read the Newbies stickies for POPLA advice and successful appeals examples. Remember you must tweak one to your own situ. and let us see any draft.

Coupon-mad

redarmy1975 wrote: »

Hi, I received a parking charge notice from Horizon Parking as our car was parked in the Sainsbury's cark park. I had dropped my wife off outside and went to park as we were going to Crayford dogs which is right opposite.

As I have always parked in Sainsbury's car park I had no idea about Horizon Parking - I was not told about this from Sainsbury's (when my wife returned to join me in the queue) or by Crayford dogs when I entered.

Further investigation was that these fines were only brought in a month ago, and we have not been to Crayford dogs for some time and was not aware of these changes. I have since been reading your posts and have sent Horizon Parking a 1st appeal letter today and I'm waiting for a reply. Is this correct procedure?

Thanks,
D

Yes then you can win at POPLA by following an example from post #3 of the sticky thread.
These are not fines!

redarmy1975

There was no sign visible that I could see. I will wait for the response and see what Horizon say.

Coupon-mad

Your threads need merging as you must stay on this thread with all queries please!

https://forums.moneysavingexpert.com/discussion/comment/66758740#Comment_66758740

redarmy1975 wrote: »

I have been reading up on these threads and I just want to be clear that I'm doing it right. I received a letter in the post from Horizon Parking about my "stay" in a sainsbury's car park. I have sent them a letter via the newbie thread and I will no doubt receive a letter from them shortly.
Once I receive it back and they have ignored my letter, I should contact POPLA and explain to them - right? After than I guess it will depend on what POPLA say which will determine what step I need to take after. I am doing this right?
Thanks,
D

Obviously yes because the Newbies sticky thread tells you so, and in post #3 tells you with examples, How to win at POPLA. And we win 100% of the time so there is no question of: ''After than I guess it will depend on what POPLA say which will determine what step I need to take after.''

Seriously you need to relax - we do this all the time and win ALL THE TIME.