Urgent!! Please help. Court claim because my insurers have not completed settlement

RMS2

arcon5 wrote: »

Well if you read the op she clearly states the victims insurer was the one who failed to respond to correspondence from ops insurer. So at least read it before jumping down ops throat just because she has legitimate confusion as to how this got to the stage of a county court claim rather than being settled amicably a long time ago.

Yeah, I read it.


I also read that it was classified as her fault.


I also read that her insurance company hasn't paid out.


I also read that a county court summons has now been issued for non payment of the outstanding claim.


I also read that her insurance company are saying that they paid for the claim upon receipt of the summons


So, which part of this do you fail to understand?


Originally Posted by elaine373
"I am struggling to understand why it ended up be a court matter."

Do you think they are paying out of the goodness of their heart, or they don't have a leg to stand on, should have paid out ages ago and now have been jolted into action by a summons?