Paying a Deposit into a bank account

caas

Hi,

I have to pay circa £23k for the supply and installation of some double glazing and doors.

The deposit of 30% is payable on order, direct to the company's bank account.

Is there any way of using a credit card/transfer card that means that I can then protect myself under S75 should the company go under, not fulfill or things go wrong?

Many thanks...

Matt...

[Deleted User]

Ask if they accept credit cards. I'd be very suprised if they don't.

You can't pay directly into their account (other than a money transfer if your card offers it, which will incur a 3-4% fee, and I don't think provides section 75 protection).

If you can even pay a small amount on the card, you'll be covered.

caas

Hi, thanks for the response.

They don't offer credit cards, they are a fairly new company as well.

So a money transfer, even at 4% if I only pay £300 of the larger deposit could make sense? As that would offer protection.

Then the rest can be paid in cash.

Strangely, a large UK kitchen franchise offering German kitchens, also doesn't accept credit cards. Their HQ does however back the deposits of all franchisees though. This is who we bought out kitchen off.

[Deleted User]

I don't think a money transfer would offer the section 75 protection. I may be wrong though.

grumbler

caas wrote: »

Hi, thanks for the response.

They don't offer credit cards, they are a fairly new company as well.

I would think 5 times before paying cash or by a bank transfer then.

So a money transfer, even at 4% if I only pay £300 of the larger deposit could make sense? As that would offer protection.

No sense and no protection.

dzug1

A money transfer does not provide S75 protection

CLAPTON

new company
don't accept CC even for deposit
30% deposit payable on order

When do you pay the rest : on completion or when they start work?

Maybe reconsider?

Voyager2002

Well, I paid thousands for a new kitchen to a supplier recommended by a friend. It turned out at a rather late stage that they did not accept credit cards... After considerable thought I paid by bank transfer, and so when the company failed I had no protection.

Speak to the company and state very clearly that if they want your business they need to make arrangements to accept credit cards.

agrinnall

Plenty of double glazing companies out there, the vast majority of whom will accept credit card payments. Any UK company expecting customers to pay as much as £23K for goods and installation that refuses to get set up for taking CCs would be very suspect in my view, new or not.

thebritishbloke

As everyone else has said, I'd steer clear of them.

Are you also not eligible for any grants for double glazing? Very few people have to actually pay out for it nowadays.