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dell order preproduction help

hello i ordered a dell computer friday 20 july

it is still on preproduction

how long will it take it to change to production

are dell looking for the parts

how long before they start producing the desktop c521

also how long do people normally recieve desktops from dell

my estimated deivery date is 16 august 2007

help

Comments

  • Garetha
    Garetha Posts: 981 Forumite
    I also have a Dell (Vostro desk top) on order since Friday, and it's in pre-production. But the estimated delivery date is 8 Aug - possibly they have the parts in stock for mine.

    In my experience Dell always deliver ahead of the ETD
    Keep an eye on the order progress up to dispatch - then follow the tracking to get an idea when it will arrive. They sometimes telephone to arrange the delivery - but recently this hasn't been done.
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I got a Dell a while back. The offer changed the day after I bought it so I phoned up to talk about the new offer and was told my machine was already built and being shipped. (I still got the better offer but it had to go a bit of a roundabout way.)

    Cheers

    Jeff
    Space for rent, apply within - Free trial on Thanks button though
  • Crabman
    Crabman Posts: 9,939 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    I've ordered from DELL before and found that usually it is delivered just before the ETA. I also found that it jumps from pre-production to shipped in one day. :D
  • mjmal51
    mjmal51 Posts: 596 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I ordered on a Sunday night a few weeks back and it delivered on the Thursday that week. Just depends which components you have ordered, they were short of 22" monitors back then, I just went for a standard 19".
  • Garetha wrote: »
    I also have a Dell (Vostro desk top) on order since Friday, and it's in pre-production. But the estimated delivery date is 8 Aug - possibly they have the parts in stock for mine.

    In my experience Dell always deliver ahead of the ETD
    Keep an eye on the order progress up to dispatch - then follow the tracking to get an idea when it will arrive. They sometimes telephone to arrange the delivery - but recently this hasn't been done.

    i also have ordered a vostro desktop (ordered 23/07/07) and my ETD is 10/08/07. mines still in preproduction, any updates with yours yet?

    my brother ordered a C521 a couple of weeks ago and it came in about 6 days, i know some other people that have ordered vostros, so i think they are probably waiting for a lot of 1 specific part.
  • Stubert
    Stubert Posts: 733 Forumite
    I ordered a laptop on the 16/17th? Its still in preproduction and its ETA date is the 5th of September. Looks like you guys are getting a better deal than me anyway!
  • update: has jumped to delivery preparation overnight.
    so i will have it by sat/mon
  • Janeyjaz
    Janeyjaz Posts: 544 Forumite
    Itwas down as 2/8/07 for delivery, but they have just changes it to 15/8/07, I had an email
    Titch :)
  • Garetha
    Garetha Posts: 981 Forumite
    I've had a phone call - it's on the way!

    Order Date:20/07/2007
    Estimated Delivery Date (on or before this date):08/08/2007
    Actual Shipment Date:02/08/2007

    Confirmed delivery date 03/08/2007 - 5 days 'early' - still slower than usual.
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