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Not visible to the credit bureau??...

Hey folks,

Little bit confused - went through the eligibility checker for a money transfer card as Im presently being stung with 21% on my loan, but when I completed it the top of the page had an error saying:

"Unfortunately, we have not been able to find your details at the Credit Bureau. Please check and try again."

Pretty confused by this - I am on the electoral role where I live and have written confirmation that I am registered to vote, I was the same in my last place, I have numerous bills going to me at my current address, I have given all the correct details...why on Earth would I not be visible?

Any ideas? Appreciate your help, thanks a lot x

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Do all the details on your credit reports match what you entered (particularly address)?
  • Do you live in a flat? That often causes confusion.
    Are you for real? - Glass Half Empty??
    :coffee:
  • kingstreet
    kingstreet Posts: 39,444 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    F&N may be on to something.

    Did you key your address in the format it is logged by the CRA in question?

    We have loads of problems with Experian and address targeting, particularly with Nationwide and where there's a flat number, a building name/number and a street name.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Have a look at THIS THREAD Smartstuff.
    Are you for real? - Glass Half Empty??
    :coffee:
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