CC policy cover/

pjred

Now I know that if you use your CC to pay for an item, holiday etc you are covered through the Credit Card Company in the event of a problem. But is there a time limit on this?
I purchased a Steam Cabinet in Feb 2012 with a Lifetime Guarantee. Unfortunately the Company (T & C Bathrooms) have gone bust! The Steam Cabinet has now split on the water inlet side and has caused substantial damage to the bathroom and kitchen below. My insurance is covered in regards to damage caused. However it does not cover the Steam Cabinet.
Because I paid on my CC will the CC Company be liable to any replacement?
Thanks in advance

stator

No, unless you have a special credit card that offers free extended warranties, I don't know if they exist any more.

agrinnall

My Nationwide CC used to offer cover on some electrical and electronic items, but that was discontinued a while ago. Other threads have suggested this only really happens in the US now.

grumbler

stator wrote: »

No, unless you have a special credit card that offers free extended warranties, I don't know if they exist any more.

I wouldn't be that sure as it's not the case of the expired manufacturer's warranty.
As the CC payment was made for a product with liftime warranty included, I don't see why the claim can't be made against the CC company if the original supplier went bust and if it wasn't a user-inflicted damage. Of course, there is some reasonable time limit for the item to last, but IMO 2-3 years is well within this reasonable time.

InsideInsurance

There is no time limit directly on S75 of the CCA, it simply makes the creditor jointly liable with the merchant.

The Law of Limitiations limits the merchants liability, generally to 6 years, and thus by proxy it also limits the creditor too.

If you say the merchant isnt liable in this case for whatever reason then nor would the bank be. There is no additional protection per say, just if the merchant goes bust/ has insufficient funds to pay then the bank still has to and some find it easier to deal with their bank than they do the merchant.

Given the money actually comes out of the banks own pocket they wont just roll over and pay every claim they receive!