Vista Problems Please help

Crazy_Saver

Hi there.

We have been gifted a Compaq computer with Vista operating system.

Trying to get our heads round it but having quite a few teething problems.
It won't let us download attachments in our e-mails. It seems to download them into a temporary file but as soon as the download is complete, it goes back to the original message. We have tried to specify a folder to be downloaded to but when we check, it isn't there.

We can download music and pictures but not much else.

Have tried to download virus checkers and Firefox, but although it goes through the process, the item's can't be found anywhere.

Any help really would be greatly appreciated.

Thanks

Crazy Saver