Damaged my shoes in shop, where do I stand? Advice please.

taylornewtonfarm

Whilst in a shop I tripped over a nail (one of many following the removal of a tent) that had been left sticking out of the ground. My shoe was irreparably damaged, they are good shoes and in very good condition. What is my position? I have been offered less than a quarter of the value of the shoes, I don't feel this is fair.
Can anyone offer advice? Thanks

wealdroam

taylornewtonfarm wrote: »

Whilst in a shop I tripped over a nail (one of many following the removal of a tent) that had been left sticking out of the ground. My shoe was irreparably damaged, they are good shoes and in very good condition. What is my position? I have been offered less than a quarter of the value of the shoes, I don't feel this is fair.
Can anyone offer advice? Thanks

How old were the shoes?

If they were brand new shoes then I would agree with you... it's not fair.

On the other hand, if the shoes are several years old, then a refund of 25% of the original purchase price may well be seen as fair.

How have you established the 'value' of your shoes?

baza52

was it the right or left shoe?

maninthestreet

Since when were nails used for erecting a tent?

redcard

maninthestreet wrote: »

Since when were nails used for erecting a tent?

I'd imagine using a nail would have been more practical than smashing a tent peg into the shop floor.

Shelldean

maninthestreet wrote: »

Since when were nails used for erecting a tent?

The tent shops I use, Sk Camping and Camping world ( two site)
both use nails I believe to erect their tents, as they are erected on wooden walkways ( I know this for certain at camping world not so sure about SK)
But all three sites have their tents outside.


But from viewing these I'd guess for showroom purpose using nails is acceptable?




To the OP I'd guess you'd have no claim for anything, as the camping shops I visit ALL have signs up warning people to beware of obstacles, guylines etc. So they could possibly? say you'd been warned?


So 25% of the value of the shoes might be all you're going to be offered?


Not sure how that would stand up in legal guise though?

bod1467

Bump to kick the SPAM off the first page.

LilElvis

bod1467 wrote: »

Bump to kick the SPAM off the first page.

Bumping .....

Generali

taylornewtonfarm wrote: »

Whilst in a shop I tripped over a nail (one of many following the removal of a tent) that had been left sticking out of the ground. My shoe was irreparably damaged, they are good shoes and in very good condition. What is my position? I have been offered less than a quarter of the value of the shoes, I don't feel this is fair.
Can anyone offer advice? Thanks

If I were you I'd have a moan to see if they'll up it a bit then accept. Life's too short to sue over a pair of shoes unless they're worth thousands.

InsideInsurance

How old were the shoes?
How much are they new?
In what way were they irreparably damaged?

I've kicked/ tripped over etc many things in my life and many have caused some damage to my shoes but none was ever so bad that (a) they were unwearable and (b) that they couldnt be fixed

If you are wearing them to a camping shop I am guess they arent a pair of bespoke Louboutins worth £5k