regulating solicitor behaviour

Hello Can anyone please help me- i am writing in connection with my elderly mother (85) who suffered very bad injuries (multiple fractures) and was in intensive care following being hit by a revolving door in a well known builders centre.
The case was taken on by a solicitor who has successfully negotiated a compensation amount and also the firm has agreed to pay the solicitors cost. The compensation has been paid in full to the solicitor.
however the solicitor has withheld her wages from the settlement amount since they have not been agreed with builders centre. the solicitor says she can do this legally but i think it is bad behaviour, morally wrong, my mother is very fragile now and needs her money paid to her, The solicitor has been witholding a large sum of money for 9 months now because she claims she cannot agree an amount for her wages with the builders centre. In all this time my mother is getting older and weaker and i almost feel the builders centre and the solicitor are hoping she will not live long enough to get the full and rightful amount she is owed .

so what can we do ? sorry it was a long post .

thanks

will

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