Appeal not acknowledged by PPC now been issued final reminder

Pipes14

Hi guys

I received a windscreen notice on the 15th August as my car was apparently not parked in a "marked bay" even though the space had no yellow lines or signs to say it wasn't to be used.

I waited for the NTK before sending in my appeal. I used the appeal template from the sticky thread and obtained proof of postage. This was sent to the PPC on 23rd Sept. I have had no acknowledgment from them to say they have received my appeal instead they have now sent me a final reminder!

Should I send them another appeal letter or just ignore this final reminder?

Thanks in advance.

The_Slithy_Tove

Complain direct to the BPA as the PPC has not put the collection process on hold while an appeal is in progress, as the CoP says they must.

Fruitcake

Pipes14 wrote: »

Hi guys

I received a windscreen notice on the 15th August as my car was apparently not parked in a "marked bay" even though the space had no yellow lines or signs to say it wasn't to be used.

I waited for the NTK before sending in my appeal. I used the appeal template from the sticky thread and obtained proof of postage. This was sent to the PPC on 23rd Sept. I have had no acknowledgment from them to say they have received my appeal instead they have now sent me a final reminder!

Should I send them another appeal letter or just ignore this final reminder?

Thanks in advance.

You have done everything right exactly according to the book. Not everyone manages that at their first attempt. Well done.
Complain to the BPA as above but also point out that the PPC have not provided you with a PoPLA code as per the requirements of the BPA CoP. More info and acronyms are explained in the Sticky thread for NEWBIES.

Umkomaas

Please tell us who the PPC is, it will help us in giving you more focused advice.

Pipes14

Thanks for the replies guys. I'll get on to the BPA.

The PPC is UKPC. Are they well known?

Umkomaas

Pipes14 wrote: »

Thanks for the replies guys. I'll get on to the BPA.

The PPC is UKPC. Are they well known?

A legend in their own ANPR camera.

Yes, well known. Easy to beat and not known to be litigious, although they seem to be chancing their arm in a Scottish court with some north-of-the-border refuseniks - will be interesting watching how that pans out, but not something to concern or worry you with your case.

Carry on with your BPA complaint.

Coupon-mad

Obviously you don't write in the complaint:


''I received a windscreen notice on the 15th August as my car was apparently not parked in a "marked bay" even though the space had no yellow lines or signs to say it wasn't to be used.

I waited for the NTK before sending in my appeal.''

Pipes14

Coupon-mad wrote: »

Obviously you don't write in the complaint:


''I received a windscreen notice on the 15th August as my car was apparently not parked in a "marked bay" even though the space had no yellow lines or signs to say it wasn't to be used.

I waited for the NTK before sending in my appeal.''

I definitely won't be saying that in the complaint.

Pipes14

SUCCESS!!! I received a Letter from UKPC today saying on this occassion the parking charge has been cancelled! Result! Thanks to everyone on here for your help and I'll be sure to pass on my experience with others. :beer:

ampersand

Well done - and all by yourself too!

Umkomaas

Well done OP.

Now, was that an 'administrative error' or a 'gesture of goodwill' on their part?